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"they didn’t include breakfast although i think it was supposed to be included. "

"First, they had a strange check-in requirement in that all adults needed to provide IDs (not a great sign - guessing there's a reason for this that I'm glad I don't know). Then we got to the room and found that there were no towels, which we had to request feom the front desk. Also no shampoo, which was easily addressed with a visit to the nearby grocery store. But then, when we got up in the morning, hoping to take a nice shower and use the towels and our newly purchased toiletries, there was no hot water. Apparently the same was true the day before as well, but we were not told. If we were, we would have found another hotel. When I commented about this at checkout, the manager said that I should take it up with Hotels.com, so let's see how that goes. Please wish me luck! "

"The casino and hotel staff all were great customer service "

"Hotel is beautiful, very clean and very friendly staff. Perfect location for my stay. One and only complaint - needs better coffee and creamer :). I definitely would stay again. "

"Breakfast was good but not super happy with no hot water for a shower on the last day, all soaps and shampoos way too high for kids to reach. "

"The staff was great but the room condition was pretty bad, the free water was opened and drank some and put back, bathroom door was extremely hard to close to were my 2 kids couldn't even close it. Then they charge $28 for parking and have the parking lot is taken over by construction equipment they should have waved the parking fee. Probably not use this hotel next time we come."

"Loved the water station. Hot tub was good temp. Breakfast was delicious! We especially enjoyed the manager’s special. The staff were accommodating and so friendly. My only complaint is the near constant presence of people trying to trick us into a time share. "

"A bit more of variety in breakfast."

"Wonderful place, but if you don’t like stairs make sure to ask for ground floor as they don’t mention there are no elevators. Only one restaurant for whole place so not many options there. Villas very clean and spacious. Great pools. "