Hotels with Spa in San Juan, San Juan

"Great stay"

"I recently stayed at the San Juan Marriott Stellaris Hotel & Casino and would give it an overall rating of three stars. It’s a solid property in a great location, but there are a few things worth noting depending on what kind of experience you’re looking for. The hotel advertises a children’s pool, which naturally led me to believe there would also be a separate adults-only pool. That isn’t the case. While there are two pools, they connect, and the entire area is open to guests of all ages. If you’re expecting a quiet adults-only space, you won’t find one here. The overall vibe is lively and social rather than serene. There is also a swim-up bar where guests gathered for activities like bingo, which actually looked like a lot of fun and added to the energetic atmosphere. The atmosphere felt more lively and party-oriented, especially in the afternoons when the music becomes extremely loud — louder than necessary, in my opinion. On the positive side, the beach setup was very nice. Staff members help you set up chairs, towels, umbrellas, and a small table wherever you’d like along the beach, which was a lovely touch and made the experience feel more upscale. The room itself was a decent size and perfectly fine, though nothing particularly special. There were a couple of maintenance issues: the sliding bathroom door was difficult to operate and actually came off its track at one point (though to their credit, maintenance fixed it very quickly). The sliding glass patio door als"

"Beautiful hotel and great facilities. Service was ok but a bit inconsistent. "

" Wet nice facility. Rather pricey. Noisy at times due to young children. Great location close to Old Town. Carpeted rooms a bit musty. Had to change rooms due to allergies. The staff accommodated us."

"We arrived at 430pm and was told our room should be ready in an hour. Went to grab some food came back at 830pm and room still was not ready. After another 1/2 hour they gave me a room with 2 beds looking at a building when I had booked a deluxe King Bayview. I was paying $500 per night for this room. They finally gave me a $50 per night discount which was ridiculous. Get to room had not been properly cleaned. When asked for bar of soap at first told they were out, but finally found me one. We had stayed at your property in September and it was a totally different experience with staff, room and every aspect, so I recommended this hotel to the couple traveling with us and then we had this terrible experience. I am also Vice President for National Travel and have recommended your porperty to many clients which I no longer will be doing. I was told you had a change of management recently which I am assuming is responsible for the decline. "

"Very clean, super friendly staff, overall great stay. "

"Yes!"

"Great room, helpful, kind staff and awesome location. "