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Ciqala Suites Hotel

4.0 star property
Hotel with free breakfast, 9-minute walk to Sheraton Casino

Choose dates to view prices

CIQALA Luxury Suites near Condado Beach offers a peaceful getaway with a rooftop terrace, poolside bar, Caribbean cuisine at SP Floor Lounge, free breakfast, and an outdoor pool with sun loungers. Multilingual staff assists with tours to nearby attractions.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, memory foam beds, minibar

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Bathroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, memory foam beds, minibar

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(14 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

1 bedroom, premium bedding, memory foam beds, minibar

The Signature Suite

8.2 out of 10
Very good
(10 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite

1 bedroom, premium bedding, memory foam beds, minibar

Presidential Suite

8.0 out of 10
Very good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
  • 158 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908

What's nearby

  • Sheraton Casino - 9 min walk - 0.8 km
  • Puerto Rico Convention Center - 11 min walk - 0.9 km
  • Pan American Pier - 17 min walk - 1.4 km
  • Condado Beach - 20 min walk - 1.7 km
  • Casino del Mar at La Concha Resort - 2 min drive - 1.5 km

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • Éter Rooftop & Lounge
  • ‪Los Pinos Cafe - ‬7 min walk
  • ‪Casita Miramar - ‬6 min walk
  • ‪Pizza e Birra - ‬8 min walk
  • ‪La Isla - ‬4 min walk

About this property

Ciqala Suites Hotel

Upscale hotel near Puerto Rico Convention Center
Close to Condado Beach and Pan American Pier, Ciqala Suites Hotel provides free cooked-to-order breakfast, a poolside bar, and a rooftop terrace. The on-site Caribbean cuisine restaurant, Our SP Floor Lounge, features ocean views and al fresco dining. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Luggage storage, beach towels, and beach umbrellas
  • Tour/ticket assistance, smoke-free premises, and concierge services
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • HDTVs with cable channels
  • Microwaves, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

Does Ciqala Suites Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Ciqala Suites Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ciqala Suites Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at Ciqala Suites Hotel?

Check-out is at 11 AM.

Where is Ciqala Suites Hotel located?

Located in Santurce, this hotel is within a 10-minute walk of Conservatory of Music of Puerto Rico and Sheraton Casino. Pan American Pier and Distrito T-Mobile are also within 15 minutes.

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Ciqala Suites Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 477 out of 1003 reviews
Rating 8 - Good. 213 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 121 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Yess
Stayed 1 night in Nov 2025

2/10 Terrible

Janaia

Disliked: Staff & service, amenities
Property was very mediocre not worth the price
Stayed 4 nights in Oct 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two AC units kept the room nice and cool. Staff was able to provide pack-and-play for our baby. Thanks!
Stayed 3 nights in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with in walking Distance of some restaurants and stores. Hotel was clean and had a nice infinity pool
Stayed 5 nights in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Eduu

Liked: Cleanliness, staff & service, property conditions & facilities
i like everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Emily Diaz

Liked: Cleanliness, amenities, property conditions & facilities
It is an excellent spot for short stays or getaways. Very nice, and clean.
Stayed 2 nights in May 2025

6/10 Okay

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was straight off the elevator and door didnt securely close on its own without force. Felt a bit unsafe at this property.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind. The suites are great and the bathroom is big.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small Boutique hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great!
Stayed 1 night in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and attentive. The area around it wasn't the most beautiful but close to beaches and restaurants nice for something not to expensive.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with parking and rooftop pool & bar!
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay awesome rooftop restaurant, thanks Sara for hospitality at Eternity Restaurant
Stayed 3 nights in Jul 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from the staff was excellent.
Stayed 5 nights in Jul 2024

8/10 Good

Baudelaire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tondalaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Love the rooftop area. They make really good drinks at the bar.
Stayed 1 night in Jul 2024

10/10 Excellent

Shearley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very attentive.
Stayed 4 nights in Jul 2024

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOF TOP WAS GREAT
Stayed 4 nights in Oct 2024

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is unmatched. Everyone was very helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, close to many amenities within walking distance. Good service.
Stayed 1 night in Jun 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The only thing I would improve or change is the bed and pillows. The mattress was too soft, the pillows too firm and the mattress on the sofa bed was way too thin. Good tging we were there for just one night.
Stayed 1 night in Dec 2024

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here and i will definitely stay again and recommend this hotel. The food 10/10 the area so close to a lot of things, including the 24hr convenience store right on the side. Everyone who works here is very friendly and helpful at all times! I really enjoyed my stay! Thank you and please keep up the great work!
Stayed 3 nights in Aug 2024