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Hotel Palermo Suite

3.0 star property
Travelers start with a hearty breakfast, then tackle work projects at the convenient business center, staying productive throughout their stay.

Choose dates to view prices

Hotel Palermo Suite offers genuine hospitality with a delicious full breakfast and daily manager's reception. Guests enjoy free in-room WiFi, a practical business center, and an on-site restaurant - a combination that consistently earns positive reviews.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry
  • Room service
The current price is P3,300
P3,300 total
May 23 - May 24
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The price is P4,612
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Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Palermo Suite pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Palermo Suite?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Palermo Suite on May 23, 2026 start from P3,300, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Palermo Suite?

Check-in begins at 1:00 PM.

What time is check-out at Hotel Palermo Suite?

Check-out is at 1:00 PM.

Does Hotel Palermo Suite provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person fee applies.

Where is Hotel Palermo Suite located?

Situated in San Juan de Pasto, this hotel is within 1 mi (2 km) of Iglesia La Catedral, Unicentro Pasto, and Plaza de Narino. Taminango Museum of Arts and Popular Traditions and San Felipe Church are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

9.2

Cleanliness

8.4

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 27 reviews
Rating 8 - Good. 11 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

Reviews

Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good option, cheap, clean, and kindly staff. Location convenient. Bye
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Allan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed here in early 2023 and enjoyed the hotel. So it made sense to stay once again in February 2024. However we were disappointed. The toilet seat was not attached to the toilet. There was a used bar of soap on the floor of the shower and its wrapper on the floor of the bathroom from previous guests. Finally, the shower drain was clogged which meant we needed to stop showering to keep the water from overflowing the shower basin.
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities
Buena ubicacion, excelente atencion. Revisar cañeria por olor de baño
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

rommel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien solo que estuvimos 8 días desayunando lo mismo sería lo único
Stayed 7 nights in Nov 2025
Verified

8/10 Good

rommel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El trato y la atención muy buena lo único es que me parece un poco costoso para lo que realmente ofrecen y haría falta un poco de más variedad en el desayuno estuvimos 8 días desayunando lo mismo el último día el personal si se esmeró en hacernos algo distinto
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Muy satisfecho Una experiencia maravillosa en todo sentido, muy agradable estadía y muy buena atención, soy muy amables y serviciales en todo sentido Muy recomendable
Stayed 2 nights in Oct 2023
Verified

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel pequeño , limpio , cómodo , muy atentos .
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen sitio, excelente atención, ponen bolsas con agua caliente para calentar las camas, en la noche nos dieron agua de panela con queso, el desayuno muy bueno, muy tranquilo el sitio, y el personal excelente.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and cozy hotel in a residential area close to nice restaurants. Veru good service but there was an incident regarding room tax that should have been free for non colombian nationals, it was solved but affected and otherwise very good stay
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Precio + comodidad + ubicacion balanceados

El hotel esta recien remodelado, habitaciones espaciosas, limpias con un toque moderno, cama comoda, baño impecable y moderno, desayuno incluido completo y rico, el wifi aunque tiene buena cobertura es muy lento, escazamente para revisar un correo. En recepcion poco contestan de noche (para pedir una toalla que faltaba por ejemplo)
Verified

2/10 Terrible

Pablo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Muy caro para lo que ofrecen

Hotel malo para lo cobran. 4 pisos sin ascensor. No tiene parqueo como dice su página, renta uno a 4 cuadras de distancia. Solo dos personas para atender a 10 mesas, x lo que el desayuno se demora una eternidad. A mi esposa que esta embarazada la pusieron en un cuarto en el 1er piso y no durmió toda la noche por el ruido constante de gente entrando. Cobran demasiado para lo q ofrecen. Lo único bueno es que todos son amables
Verified

8/10 Good

Carlos Augusto

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel agradable y familiar

Hotel agradable, limpio y acogedor
Verified

10/10 Excellent

Wilmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy Buena calidad

Muy buen hotel
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable, buena atención

El unico punto de mejora es el parqueadero externo a menos de 2 cuadras. Puedes quedar corchado y te cobran adicional si no retiras a tiempo.
Verified

6/10 Okay

F Xavier

Liked: Cleanliness, room comfort
Disliked: Staff & service
Es un Hotel Nuevo. Les falta organizacion
Verified

10/10 Excellent

ALVARO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Álvaro Sarmiento

Sin contratiempos, recomendable!!!!
Verified

8/10 Good

Alvaro Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena localización

Buen hotel, costoso en cuanto a relación/beneficio y el tamaño de la ciudad. Es un hotel pequeño en remodelación, con un excelente servicio, instalaciones en el promedio de la zona. Por el precio que pagas prefiero el Francés que está en la misma zona, es más económico y el desayuno es mejor. Lo mejor es la zona pues en los alrededores es seguro salir a caminar y encontrar buenos restaurantes y transporte.
Verified

8/10 Good

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Cesar

Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Maria feenanda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019
Verified

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort