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Hotel Refugio

3.0 star property
Hotel with free parking, steps from Artisan Market

Choose dates to view prices

Photo gallery for Hotel Refugio

Interior entrance
View from room
Restaurant
Property entrance
1 bedroom, premium bedding, desk, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Room

1 bedroom, premium bedding, desk, blackout drapes

Junior Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Heating
Blackout drapes/curtains
Private bathroom
Free bottled water
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room

1 bedroom, premium bedding, desk, blackout drapes

Presidential Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Heating
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, desk, blackout drapes

Deluxe Double Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Heating
Blackout drapes/curtains
Private bathroom
Free bottled water
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, desk, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
Free bottled water
Digital channels
  • City view
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

San Juan de los Lagos is home to Hotel Refugio. San Juan de los Lagos Cathedral Basilica and Capilla del Pocito are notable landmarks, and travelers looking to shop may want to visit Artisan Market and Argania Shopping Center. Cihuapilli Museum and San Juan Bautista Parish are two other places to visit that come recommended.
Visit our San Juan de los Lagos travel guideOpens in a new window
Map
63 Vicente Guerrero Centro, San Juan de los Lagos, Jal., 47000

What's nearby

  • Capilla del Pocito - 3 min walk - 0.3 km
  • San Juan de los Lagos Cathedral Basilica - 3 min walk - 0.3 km
  • Argania Shopping Center - 3 min walk - 0.3 km
  • Templo del Pozito del Primer Milagro - 5 min walk - 0.5 km
  • San Juan de los Lagos Municipal Park - 15 min walk - 1.3 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 112 min drive

Restaurants

  • ‪Plaza Juarez - ‬6 min walk
  • ‪Restaurant Napoles - ‬3 min walk
  • San Juan Birrieria
  • ‪Loncheria las Tortugas - ‬5 min walk
  • ‪Restaurante Colombo - ‬3 min walk

About this property

Hotel Refugio

Hotel near San Juan de los Lagos Cathedral Basilica
Located close to Capilla del Pocito and Artisan Market, Hotel Refugio provides a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Continental breakfast (surcharge), an elevator, and a 24-hour front desk
  • A banquet hall, 1 meeting room, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 98 rooms include comforts such as premium bedding, in addition to thoughtful touches like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers
  • 32-inch Smart TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A restaurant

Restaurants on site

  • RESTAURANTE REFUGIO

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Refugio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Refugio?

Self parking is free at this property.

What time is check-in at Hotel Refugio?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Refugio?

Check-out is at noon.

Where is Hotel Refugio located?

Situated in San Juan de los Lagos, this hotel is steps from Artisan Market and Capilla del Pocito. Argania Shopping Center and San Juan de los Lagos Cathedral Basilica are also within 5 minutes.

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Hotel Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 278 out of 350 reviews
Rating 8 - Good. 59 out of 350 reviews
Rating 6 - Okay. 5 out of 350 reviews
Rating 4 - Poor. 3 out of 350 reviews
Rating 2 - Terrible. 5 out of 350 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mayela

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful sorroundings
Stayed 3 nights in Jun 2025

10/10 Excellent

Evan C

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well decorated. A short walk away from the city center and cathedral. Good parking options.
Stayed 7 nights in Jun 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Got there Monday and parked and didnt need to drive anywhere. Short walk to the cathedral and plaza. Many vendors on the way and felt safe walking during the day and night. Hotel was clean and accomadating.
Stayed 2 nights in May 2025

8/10 Good

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenient location.
Stayed 1 night in Mar 2025

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really attentive. The rooms are not big but they arw comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Filiberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very confortable and it have all that we need to find in any travel..thanks so much
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 7 nights in May 2024

10/10 Excellent

Jorge Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Juan M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a safe area
Stayed 2 nights in Jul 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Alberto Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In and Out hotel...

We stayed here on our way to San Miguel and visited the San Juan Church as well. Get here during day time hours, the town is sus at night. Parking was confusing and you can hear street noises from the room. Honestly, probably the best hotel in the area.
Stayed 1 night in Dec 2024

8/10 Good

Araceli

Liked: Cleanliness, staff & service, amenities
The way to the parking garage is a bit sketchy, but the main entrance is nice and so is the hotel itself. It looked like there was some renovation going on when we stayed. None of the outlets worked which was very inconvenient mainly because we couldn’t charge our phones. One of the receptionists was kind and let us use an umbrella since it was raining and we didn’t have one.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends & Family
Stayed 3 nights in Dec 2024

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall very clean and well maintained. Our room was spacious and comfortable. The hotel parking was very convenient and easy to access.
Stayed 4 nights in May 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Friendly staff. Water took a while to get hot, otherwise, 10/10.
Stayed 1 night in Nov 2024

10/10 Excellent

Nayely

Liked: Cleanliness, staff & service, property conditions & facilities
Genial
Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this Hotel made my stay unforgettable! Thank you to the overnight Clerk and Cleaning Lady! They were awesome and very nice to me every time I needed of their services.
Stayed 5 nights in Jun 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance, the rooms were very clean as well as the sheets and no noise at night. Theres no fridge in the rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

HOLY LAND TOURS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowd area, very noisy after midnight we can hear the kids screaming on the street.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
It's OK
Stayed 1 night in Nov 2024