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Gold Palace Hotel

3.5 star property
Historic elegance meets modern convenience in this perfectly positioned hotel where attentive staff and prime shopping access create a memorable travel experience.

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Gold Palace Hotel blends historic charm with a prime location near San Juan de los Lagos Cathedral Basilica. Travelers enjoy on-site shopping, free WiFi in public areas, water dispensers, and secure luggage storage.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
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The price is P3,695
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includes taxes & fees
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Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Gold Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Gold Palace Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Gold Palace Hotel?

Check-out is at noon. Late check-out is available for a fee.

Where is Gold Palace Hotel located?

Situated in San Juan de los Lagos, this hotel is steps from San Juan de los Lagos Cathedral Basilica and 3.1 mi (5 km) from Santo Niño del Cacahuatito.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

7.2

Amenities

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 12 out of 23 reviews
Rating 8 - Good. 2 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 4 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay!

One of the better hotels to stay at in San Juan de Los Lagos as it's centrally located with restaurants/shopping/etc easily within walking distance.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Nice property.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Service and quality attitude of the hotel employees.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy cómodo, buen precio y a unos pasos de la Catedral
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Ruben Lozano

Disliked: Cleanliness, property conditions & facilities
Tienen un buen fotógrafo, las instalaciones no corresponden con las fotografias que lo promocionan
Stayed 1 night in May 2023
Verified

6/10 Okay

De La Rosa Godoy

Disliked: Cleanliness, staff & service, property conditions & facilities
Se reservo haciendo el pago en linea y al hacer el check inn se me volvio a cobrar argumentando que haciendo el ultimo pago me hiban a liberar el primer pago y no fue asi haciendome DOBLE COBRO
Stayed 1 night in May 2023
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fernando and yocelyn are very professional and friendly with great customer service.
Stayed 4 nights in Sep 2021
Verified

4/10 Poor

Guillermo

Liked: Cleanliness

Puntos de vista

No tienen algunos servicios que considero deben ser básicos en un hotel, llámese plancha para ropa, teléfono para hablar a recepción, cobijas extras por temas de frío
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Araceli

Liked: Cleanliness

Hay mejores opciones

La ubicación del hotel es céntrica, sin embargo mencionan que tienen estacionamiento propio y el estacionamiento está a 3 cuadras del hotel, por lo que si hay que cargar con maletas, etc. Puede ser incómodo. El agua de la regadera nunca salió caliente, siempre fue agua fría, y por último la persona que nos recibió al hacer el check in no estaba al 100% capacitada para ejercer su trabajo.
Stayed 1 night in Sep 2020
Verified

4/10 Poor

Jesus

Disliked: Cleanliness, amenities
Property was not open for our check in there there was no one at hotel we waited over an hour before they open room was dusty from construction work that was going on
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Cristian de Jesús

Stayed 2 nights in Oct 2023
Verified

6/10 Okay

MIGUEL ANGEL

Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Diana

Stayed 1 night in Mar 2023
Verified

8/10 Good

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Refugio

Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Jorge

Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021
Verified

2/10 Terrible

Jorge

Stayed 1 night in Feb 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Verified

4/10 Poor

Víctor Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020