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Grand Marques

2.5 star property
Hotel with free valet parking, steps from San Juan de los Lagos Cathedral Basilica

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Photo gallery for Grand Marques

Property entrance
Indoor pool
Interior
Lobby
1 bedroom, in-room safe, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
In-room safe
Iron/ironing board
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Double Beds

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Double Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
In-room safe
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Suite

Highlights

Yard
Patio
Individually decorated
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
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About the neighborhood

Map
Independencia 61, Colonia Centro, San Juan de los Lagos, JAL, 47000

What's nearby

  • San Juan de los Lagos Cathedral Basilica - 2 min walk - 0.2 km
  • Capilla del Pocito - 3 min walk - 0.3 km
  • Templo del Pozito del Primer Milagro - 5 min walk - 0.5 km
  • San Juan de los Lagos Municipal Park - 15 min walk - 1.3 km
  • Santo Niño del Cacahuatito - 7 min drive - 5.0 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 114 min drive

Restaurants

  • ‪Plaza Juarez - ‬2 min walk
  • ‪Mariscos el Burritas - ‬3 min walk
  • ‪Que Nos Vaya Bonito - ‬1 min walk
  • ‪Loncheria las Tortugas - ‬1 min walk
  • ‪Restaurant Napoles - ‬3 min walk

About this property

Grand Marques

Hotel near San Juan de los Lagos Cathedral Basilica
Grand Marques provides amenities like a terrace and a gym. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking and valet parking
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
  • Smoke-free premises, a front-desk safe, and an elevator
Room features
All guestrooms at Grand Marques have comforts such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations
  • Daily housekeeping and phones

Languages

English, Spanish

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Interior entrance

Hotel Refugio

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
9.6 out of 10, Exceptional, 349 reviews
Hotel Refugio

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

Property is also known as

Grand Marques Hotel San Juan de los Lagos
Grand Marques San Juan de los Lagos
Grand Marques Juan los Lagos
Grand Marques Hotel
Grand Marques San Juan de los Lagos
Grand Marques Hotel San Juan de los Lagos

Frequently asked questions

Does Grand Marques have a pool?

Yes, this property has an indoor pool.

Is Grand Marques pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Marques?

Self parking and valet parking are free at this property.

What time is check-in at Grand Marques?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Marques?

Check-out is at noon.

Where is Grand Marques located?

Situated in San Juan de los Lagos, this hotel is steps from Maria Izquierdo House of Culture and San Juan de los Lagos Cathedral Basilica. Cihuapilli Museum and San Juan Bautista Parish are also within 5 minutes.

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Grand Marques Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 101 out of 199 reviews
Rating 8 - Good. 56 out of 199 reviews
Rating 6 - Okay. 23 out of 199 reviews
Rating 4 - Poor. 12 out of 199 reviews
Rating 2 - Terrible. 7 out of 199 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marisela

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel we got a room with balcony and just enjoyed sitting in balcony in the afternoon and see people walk
Stayed 1 night in Jun 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay, the bathroom is a little small and beds are hard but you get used to that. Nice place to stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

Arturo Delfino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The kids love the pool.
Stayed 1 night in May 2023

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful service. Will be my “go to” for this town.

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Way smaller than it looks on pictures
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the tourist places restroom could of been a little bigger
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose

Good
Stayed 3 nights in Jun 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but I did not felt safe
Stayed 1 night in Mar 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Rented the standard room and stayed there only for one day after realizing the bathroom was too small and room had no windows. Decided to upgrade to a room with balcony which was perfect. The size of the bathroom was also a good size which included a jacuzzi. The balcony view was very nice which let you take in a great view of San Juan de Los Lagos.
Stayed 5 nights in Jul 2023

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel, was very very noisy, beds are extremely hard. Lobby service was great and the coffee, but probably won’t stay here again.

2/10 Terrible

Jose

Disliked: Amenities
The staff front desk were rude Rude very rude
Stayed 3 nights in Jun 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and Clean

Overall stay was great and rooms clean. Rooms were a bit small, it was very loud, you can hear everyone. Key cards would reset every day so we had to go downstairs to activate them again. Hotel was safe and secured. I would stay there again but I would request 3rd floor rooms or the Marqueza Suite.
Stayed 3 nights in Jul 2022

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great only bad thing is that it is not soundproof so sometimes you hear a lot of noise (people talking, cars from the parking lot underneath)
Stayed 5 nights in Mar 2024

8/10 Good

Begonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Valet was helpful since parking can be tight. Room was just what someone would need for a quick visit. The only downside is the noice which is to be expected in a city such as San Juan. Ask for a higher level room and avoid the end of the hallway. Other than that, it a perfect spot to park, stay and explore the beautiful city of La Virgin de San Juan.

2/10 Terrible

Guille

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing I noticed walking into the room, was that it did not look like the photos. Secondly, the sheets on my side of the bed were dirty. The walls were so thin it felt like we were sharing a room with our neighbors- I could hear every conversation, every cough, and bathroom trip. The room smelled like a sewer, making it unbearable to stay in. The first night it was pretty chilly even though we had turned off the AC, the next day we asked for a blanket, to which the front desk replied, we will alert the housekeeper, the blanket never arrived. We decided to check out early and take our loss for the one night we had left on our reservation. Do yourself a favor and book somewhere else. This place was beyond disappointing.
Stayed 3 nights in Feb 2025

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities
Need to clean the rooms a lot more,hairs all over the shower,toilet smells terrible..
Stayed 1 night in Jul 2022

4/10 Poor

Ramon

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property needs to be upgraded. The beds are very uncomfortable. At night all you can hear is people yelling across the hallways and doors being slammed. Wouldn’t be staying here again!
Stayed 1 night in Sep 2022

4/10 Poor

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, bad sound proof in the rooms

Hotel staff was super nice and friendly. The part that makes me give 2 stars is the noise all night long. The rooms have little to none sound proof and you can hear EVERYTHING. The noise from the halls, other guest, and the garage door at ground level was incredibly loud even after 2 am. If you need to rest and the noise is a problem for you, avoid it, and look something else.
Stayed 1 night in Oct 2022

6/10 Okay

Francisco

Liked: Cleanliness, staff & service
The room is too small no air dryer no iron just the room
Stayed 2 nights in Jul 2023

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was not clean, a lot of black mold in the shower that was never cleaned. The toilet has no cover studies have shown no lid leads to fecal matter going everywhere. Toilet paper is super thin. SUPER NOISY, you will have a hard time going to sleep and will be waken up super early, there is a window in the bathroom that opens up to the hallways and I’m guessing that’s the reason I’d wake up smelling sewage early in the mornings. Room was 301 do not get a room close to the street it will be noisy, green bed pillows and covers are so old they are smelly like they are never washed. Towels were so worn out they were see thru you couldn’t dry yourself with that and they are definitely toddler sized.
Stayed 10 nights in Oct 2023

6/10 Okay

Israel

Liked: Staff & service, property conditions & facilities
El internet es pésimo, no hay mucho espacio para el estacionamiento y hay mucho ruido afuera
Stayed 1 night in Aug 2025