Verified review
8/10 Good
Jeremy
Aug 9, 2026
Overall a good stay of your looking for relaxation and not much to do. Property is clean and scenery is beautiful. We stayed in a treehouse and upgraded to an “air conditioned” one, but it wasn’t much help when the room was still very open air. We made it through given this is a very hot season, but I was not a fan of the small ants that were in the beds ,sink, and sheets. We made do, but I’ll probably opt out of treehouse stay the next time :)
Not being familiar with the property besides what we saw on line, didn’t realize one of the 2 pools was for villa guests but it was the one that was nearest the cold plunge. Also no access to gym. Just little things I wish could have been described more or option to upgrade more up front.
Majority of staff was great, we did encounter a few that were just very serious and not super friendly at the jungle pool. We travel to Mexico frequently and friendly staff is all we encounter so it threw us off a bit. BUT- Gael was amazing and every single one of his recommendations hit the point. The staff in Fausto’s were also great to visit every morning.




Jeremy
Stayed 4 nights in Aug 2026
































