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"everything "

"This little hotel is the best! Robert the front desk and driver is awesome!!! Best service ever provided by the employee who took my call to arrange pickup from Burbank Airport and only 10 minutes away and 10 minutes from Universal Studios. The restaurant was out of steak because of some big event- horse show. But Bartnder was super nice and freindly. "

"SUCH A PLEASANT STAY! LOVED IT - WILL RETURN"

"Not bad at all, it was such an easy check in and check out, clean room. "

"The room was immaculate and staff helpful and happy. There is no arcade on property as the listing suggests. The outdoor poor area and the back courtyard with coy pond are beautiful. There are cute little places throughout the hotel for photo ops! The bar/cafe has limited menu-card only, they do accept cash tips. Housekeeping will only clean your room if you ask. The food and coffee were delicious. Room service was delayed and our food was cold but they were very apologetic about the mix up. Great location and they do have a shuttle but we did not use it, we had a rental car and once you check in-you use your key card to get in and out of the parking garage and you are billed for parking after you check out. Overall a wonderful stay and we would totally stay there again whenever we are back in the area!!"

"Room was spacious and clean. Breakfast was awesome!"

"Great service "

"Rooms are new and clean. Very comfortable."

"Great stay. The welcome drink was very nice. The hallway smelled fresh and clean. Staff were wonderful. Close less than 10 minute walk to the free tram to Universal Studios. Definitely staying every year. "