Search Houseboats in San Bartolomé de Tirajana

"We've had a disappointing stay this week. It began at check in when the staff seemed disinterested and not very knowledgeable. We weren't offered help with our cases and had to carry them up 27 steps. The room lacked character, but was generally clean. We tried to book in at the spa to be told it was fully booked ( not a problem). We tried to book later into the week and the staff member then booked us onto the wrong day. Again we decided to switch our itinerary rather than have to explain again. I then received no fewer than 7 emails all in Spanish regarding our booking. I had no idea what they said, so had to go back upto the spa to check all was okay. On the morning of our booked treatments we turned up to find the thalasso was out of order ( no email this time). We had our massages and decided to use the thalasso part later in the week. The massages were a great disappointment, very lacklustre and quite a bit of the 50 mins seemed to be hands off. The room was cold and bare and lacked ambience. We returned later in the week to use the thalasso and found a private party was going on, on the terrace. So instead of a relaxing and serene time all we could hear was the loud boom boom of the base music. The men's changing rooms, were out of use and so we were all in together. Not a big problem, but again no mention pre arrival and it's a very small space. There's lots more I could add, including lack of a freindly atmosphere, but unfortunately I have run out of characters. "

"Good breakfast, nice room but ‘kitchenette’ is stretching it, there was a fridge and a tea making tray! Busy hotel in the heart of Playa del Ingles, lovely staff and very clean "

"Clean rooms, food was great, activity staff were excellent for my 9 and 12 year old!"

"Have to say this was such amazing hotel very clean great staff and decent food, we have really enjoyed our stay and cant wait to book again next year,"

"Lovely apartment on a well maintained complex with beautiful pool areas. "

"Had a perfect week's stay. All the staff were so friendly, helpful, and made us feel incredibly welcome. Breakfast was fantastic - we loved the pancakes, fresh fruit, and eggs. The pools are beautiful and as the main lazy river winds around the beautifully planted grounds there's always somewhere fairly private and quiet to lay out. The bars are very fairly priced, with great drinks. Housekeeping quick and great attention to detail. Little details like the access to shower room after you've checked out are so helpful! We don't want to leave! "

"Clean room, friendly staff and perfect location "

"Breakfast was great staff super friendly "

"My stay at Hotel Faro was okay, but overall not worth the price. The hotel itself is nice, the location is great, and the staff was friendly. I also had a massage during my stay, and that was honestly one of the highlights—the therapist was amazing. However, for how expensive this hotel is, I expected a lot more. The weather during my stay wasn’t great, and there were little to no indoor alternatives or activities to make up for it. For a hotel at this price point, there should definitely be better options for guests when the weather doesn’t cooperate. Another major issue was how much they charge for everything. It felt like every little thing came with an extra fee. I was even charged for a Coke from the minibar that I didn’t drink. On top of that, there were items placed in the room that looked complimentary, but ended up being charged, with no clear pricing or notice. That was very frustrating and misleading. The breakfast buffet was also disappointing. In my opinion, it was one of the worst I’ve seen—just a mix of random items that didn’t feel well put together or worth it. Overall, while the hotel is nice and the staff is kind, the experience didn’t match the price. Between the extra charges, lack of amenities during bad weather, and underwhelming food, I wouldn’t choose to stay here again."