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The Metropolitan Inn

2.5 star property
Hotel with free parking, near City Creek Center

Choose dates to view prices

Located near the University of Utah, The Metropolitan Inn offers a comfortable retreat with free in-room WiFi, dry cleaning, and a helpful concierge. The multilingual staff at the 24-hour front desk ensures support whenever needed.

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Suite

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Handicap King Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
524 S West Temple, Salt Lake City, UT, 84101

What's nearby

  • Salt Palace Convention Center - 13 min walk - 1.1 km
  • Eccles Theater - 13 min walk - 1.1 km
  • City Creek Center - 16 min walk - 1.4 km
  • Delta Center - 18 min walk - 1.5 km
  • Temple Square - 18 min walk - 1.5 km

Getting around

  • Salt Lake Central Station - 3 min drive
  • Courthouse Station - 4 min walk
  • Salt Lake City International Airport (SLC) - 11 min drive

Restaurants

  • ‪Lobby Lounge - ‬1 min walk
  • ‪The Green Pig Pub - ‬6 min walk
  • ‪Quarters Arcade Bar - ‬5 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬7 min walk
  • ‪Sol Agave - ‬3 min walk

About this property

The Metropolitan Inn

Hotel near Salt Palace Convention Center
Close to City Creek Center and Temple Square, The Metropolitan Inn provides dry cleaning/laundry services, a 24-hour business center, and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • An elevator, multilingual staff, and luggage storage
  • Free newspapers, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Tempur-Pedic beds, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

Frequently asked questions

Is The Metropolitan Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Metropolitan Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Metropolitan Inn?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Metropolitan Inn located?

Located in Downtown Salt Lake City, this hotel is within a 15-minute walk of Salt Lake City and County Building, Salt Palace Convention Center, and City Creek Center. Temple Square and Conference Center are also within 1 mi (2 km). Courthouse Station is only a 4-minute walk and Gallivan Plaza Station is 8 minutes.

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The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 201 out of 1005 reviews
Rating 8 - Good. 180 out of 1005 reviews
Rating 6 - Okay. 218 out of 1005 reviews
Rating 4 - Poor. 166 out of 1005 reviews
Rating 2 - Terrible. 240 out of 1005 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Larry

Was ok
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff were friendly and helpful. Thoroughly enjoyed our stay. Would recommend and stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and large room. We stayed in the suite and it was very spacious and comfortable. Bed is very comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little motel, clean rooms.
Stayed 1 night in Jul 2025

8/10 Good

RICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location. A little run down but they are working on the hotel renovations. Loved the furniture in the room. Firm beds. Very friendly housekeeping staff.
Stayed 1 night in Sep 2025

2/10 Terrible

LeaAndra

Disliked: Cleanliness, property conditions & facilities
Photos catfish this place, it is dirty
Stayed 2 nights in Oct 2025

8/10 Good

Sairam

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

4/10 Poor

Francesca

Disliked: Amenities, property conditions & facilities
First room: the toilet wasn’t flushing properly, so they changed my room. In the new room, the only outlet close to the bed wasn’t working, and the light wasn’t working either.
Stayed 5 nights in Nov 2025

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a scam! Twice now after confirming my checkin for Tomorrow. Then showing up tomorrow. They claim my non refundable reservation was for Yesterday! Both times they charged me 2 times for a one night stay….I travel often and this has only ever happened at this dump.
Stayed 1 night in Oct 2025

2/10 Terrible

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy, honestly absolutely disgusting… holes in the calls squeaky floors rat poop an pee on the bed..
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the Price. A/C worked great. Good water pressure. Would stay again. Room 207.
Stayed 3 nights in Jul 2025

2/10 Terrible

Candace

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in a very unsafe area, there were definitely drug dealers there, there were hidden fees like a security deposit, it was not cleanly, the staff was not helpful or friendly. just plain bad
Stayed 4 nights in Oct 2025

8/10 Good

Lillian

Liked: Staff & service, amenities
Disliked: Cleanliness
The person who sweeps just sweeps things under the bed or behind the night stands. There wasnt anywhere near my bed to plug my phone in. I used two towels to clean my makeup and it costed $35 from the deposit which wasnt a big deal. Other than a few things being dirty, i didnt mind. Overall enjoyed my stay. The staff was kind and insightful. Unfortunately the free breakfast wasnt available at the time..
Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and lovely rooftop deck pool
Stayed 2 nights in Jun 2025

6/10 Okay

Samuel

Liked: Cleanliness
Hotel was older little ran down the rooms are very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap for the area and comfortable

Economic hotel, comfortable, easy booking
Stayed 1 night in Mar 2025

6/10 Okay

Troy

Liked: Cleanliness
Upon arrival to check on I was advised that the room deposit needs to be cash. Unacceptable request. I finally was able to use a card like all hotels in this era honor. Definitely would not stay at this property again. Be wary, I should have been more thorough.
Stayed 1 night in Sep 2025

2/10 Terrible

AJ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no curtains in most of the rooms. There’s no towels in the rooms to take a shower before you leave. It smelled like fermented pee. I have to shoulder and break into my room to get the door open. The staff barely speaks English and does not offer any discounts or refunds.
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Good place to stay for a night. Serviible
Stayed 1 night in Jun 2025

2/10 Terrible

Nina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is run down property; no one gives any attention to the cleaning; toilet broken; carpet dirty. The hotel also needed renovation from lobby to room. It needs totally gut. The only thing is it is so closer to downtown. You pay what you get.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place. Good service.
Stayed 7 nights in Mar 2025

2/10 Terrible

Wyatt

Disliked: Cleanliness, property conditions & facilities
Had bed bugs, never in my life have I seen painted over shower tiles. Very run down for the area.
Stayed 2 nights in Jun 2025

8/10 Good

Matrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was neat and clean. Beds were comfortable. We only stayed one night.
Stayed 1 night in Feb 2025

4/10 Poor

Saori

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk are kind and nice but everything looked old… the curtains in my room were torn.
Stayed 3 nights in Apr 2025

2/10 Terrible

Nalice

Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms look nothing like the photos on their website. The pillows were not real pillows. They were all shredded on the inside. There was a couple of holes in the wall.
Stayed 1 night in Jun 2025