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"Very good location, nice room, I loved the massage chair . "

"I enjoyed the simple breakfast! Though it is sort of the variation of the same thing. But quality was good and staff were very nice."

"Clean tidy and a bit bigger than the usual small rooms we have stayed in. Nice view of the mountains."

"Great for families ! Would come again !"

"We had an exceptional stay from the moment we were warmly welcomed at check-in until our seamless departure. The hospitality was impeccable, and the thoughtful welcome drinks were a lovely touch rarely experienced in Japan hotels. The room was beautifully spacious, impeccably clean, and extremely comfortable. My son especially loved enjoying his own onsen experience in the bathtub, which made our stay even more memorable. The refillable water provided by the hotel was another thoughtful convenience that we truly appreciated. The frequent shuttle service to Karuizawa train station added great ease to our travels and enhanced the overall experience. A truly wonderful stay that exceeded expectations — we look forward to returning again."

"Room space and amenities. Housekeeping was excellent. Very nice bar. Staff were friendly even with limited English. Enjoyed the private bath. Great location near to old Karuizawa street. Quiet luxury to sum up description of this boutique hotel."

"For the price and location extremely hard to beat."

"Awesome place but note the breakfast is Japanese style"

"Great staff and hotel. It was in a great location to restaurants and Matsumoto castle as well "