expedia

Photo gallery

Featured image
Indoor spa bath
In-room dining
Free WiFi
Free WiFi

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Breakfast Available
  • Business Services
  • Laundry
  • Housekeeping

Explore the area

    Popular LocationToki no Kane3 min walk
    Popular LocationKawagoe City Museum7 min walk
    Popular LocationKawagoe Castle8 min walk
    AirportTokyo (HND-Haneda)93 min drive

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

  • Standard Room, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    • 2 Twin Futons
    More detailsStandard Room, Non Smoking

About this area

Kawagoe

Located in Kawagoe, Ryokan Matsumuraya is in the city centre. Toki no Kane and Kawagoe Castle are local landmarks, and some of the area's attractions include Chikozan Park and Railway Museum. Shoboji Temple (Iwadono Kannon) and Saitama Sports Center are also worth visiting.
Visit our Kawagoe travel guide
View in a map
Popular Location

What's nearby

  • Toki no Kane - 3 min walk
  • Kawagoe City Museum - 7 min walk
  • Kawagoe Castle - 8 min walk
  • Renkeiji Temple - 10 min walk
  • Naritasankawagoebetsuin Hongyoin - 10 min walk

Getting around

  • Wakaba station - 6 min drive
  • AirportTokyo (NRT-Narita Intl.) - 73 min drive

About this property

Ryokan Matsumuraya

Ryokan in Kawagoe with free parking
Along with a spa tub, this ryokan has laundry facilities and free newspapers. Free WiFi in public areas and free self parking are also provided. All 2 rooms offer free WiFi and flat-screen TVs.
Ryokan Matsumuraya offers 2 forms of accommodation. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the ryokan include a spa tub.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–9 AM: JPY 1000 for adults and JPY 1000 for children

Things to do

  • Hot tub

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

More

  • Designated smoking areas (fines apply)

Room amenities

Entertainment

  • Flat-screen TV

Policies

Check-in

Check-in between 3 PM and 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 1000 for adults and JPY 1000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash for all on-site payments

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Ryokan Matsumuraya Saitama
Matsumuraya Saitama
Ryokan Matsumuraya Kawagoe
Matsumuraya Kawagoe
Ryokan Matsumuraya Ryokan
Ryokan Matsumuraya Kawagoe
Ryokan Matsumuraya Ryokan Kawagoe

Frequently asked questions

Can I cancel my reservation for free at Ryokan Matsumuraya and receive a full refund?
Yes, Ryokan Matsumuraya offers free cancellation on select room rates, because flexibility matters! Please refer to Ryokan Matsumuraya cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ryokan Matsumuraya?
As of Oct 1, 2020, prices found for a 1-night stay for 2 adults at Ryokan Matsumuraya on Nov 1, 2020 start from P3,231, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ryokan Matsumuraya pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ryokan Matsumuraya?
Self-parking is free at this property.
What time is check-in at Ryokan Matsumuraya?
Check-in is from 3 PM to 9 PM.
What time is check-out at Ryokan Matsumuraya?
Checkout is at 11 AM.
Where is Ryokan Matsumuraya located?
Located in the heart of Kawagoe, this ryokan is steps away from Warehouse District and Ranzan Memorial Art Museum. Toki no Kane and Hattori Folk Museum are also within 5 minutes. Kawagoeshi station is 20 minutes by foot and Kawagoe Train Station is 25 minutes.
4.2
Very Good
76 reviews
5 - Excellent
33
4 - Good
30
3 - Okay
8
2 - Poor
3
1 - Terrible
2

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Stayed 1 night in Dec 2019

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Rude service- Shocked.
I want to say I loved this place because it is beautiful, the room was nice andd peaceful and breakfast was great. But firstly, the address listed on Google is incorrect and since no one speaks English to help us find the address we took the wrong 3 trains to the opposite side of town, tried to call the hotel with no answer. Most upsettingly we tried to ask for help and rang the bell at the front counter checking out and they literally turned off the lights at the front desk and went to another room and closed the door. We can't even call a cab because we need help to use the phone as the taxi apps and Uber aren't working here. It feels very discriminatory and hurtful. I'm honestly shocked we can't get help. It's been 35 minutes and they won't come out to help so we are sitting in the dark lobby trying to hail a cab out side at 1:30pm in the afternoon. I'm truly shocked and have never experienced rude service like this. Definitely feel we are not welcome or wanted here.
Stayed 1 night in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for one night for the Kawagoe festival, and it's great as it's right in the middle of where all the activity is. It's also quite convenient and not too far from Kawagoe Station.
Stayed 1 night in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Very clean and neat. The hotel is a little far from sites
Stayed 3 nights in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It was really nice stay! For foreign visitor to Japan, there are nice Japanese traditional decoration and the interpretation in English. The amenity such as Yukata, bathing items and tea set was also nice. I will recommend here to my foreign friends.
Stayed 1 night in Jan 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code