Verified
6/10 Okay
Kaoru
Jun 28, 2021
Kaoru
Stayed 1 night in Jun 2021
Hotel New Saitama
2.5 star property
Travelers find tranquility through soothing massages and spa treatments at this peaceful retreat, while staying connected with modern amenities
Choose dates to view prices
Photo gallery for Hotel New Saitama
Hotel New Saitama in Minami Ward balances relaxation with practical comforts. Guests can book rejuvenating massages or spa services after a day of exploring, then catch up on emails with complimentary WiFi or browse the free newspapers available throughout the property.
Reviews
6.46.4 out of 10
Popular amenities
- Free WiFi
- Air conditioning
- Laundry
- Housekeeping
- 24/7 front desk
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is Hotel New Saitama pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Limited spots are available.
What time is check-in at Hotel New Saitama?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel New Saitama?
Check-out is at 10:00 AM.
Where is Hotel New Saitama located?
Located in Minami Ward, this hotel is 2.6 mi (4.1 km) from AEON MALL Kawaguchi Maekawa and within 6 mi (10 km) of Saitama Super Arena and Omiya Park. Nack5 Stadium Omiya and Saitama Stadium 2002 are also within 6 mi (10 km). Urawa Station is 24 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
8.0
Amenities
6.6
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 7 reviews
8 - Good
1
Rating 6 - Okay. 4 out of 7 reviews
6 - Okay
4
Rating 4 - Poor. 0 out of 7 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 7 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Verified traveler
May 3, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
赤から歩いて五分
コンビニもある、レストランもある
良々
Verified traveler
Stayed 1 night in May 2021
Verified
8/10 Good
Verified traveler
Apr 29, 2021
Liked: Staff & service
良いところ
スタッフの愛想
ロケーションが駅から近い
良くないところ
部屋の設備が古い
建物内には飲食店・売店がない
Verified traveler
Stayed 1 night in Apr 2021
Verified
6/10 Okay
KAZUHIRO
Jan 24, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
課題はあるが十分泊まれる環境
近くに飲食店が多いのでホテル内にレストランはありませんが、宿泊する設備としては素泊まり向けといった感じでしょ う。
気になったのは、浴室の排水が良くなくシャワーでしか対応できなかった点と、ネットワーク環境が不安定だった点です。
特に連泊するときは、浴室の整備は最低限であり、排水状況が良くないのは大きなマイナスになります。
また、テレワークを推進するなら、ホテル内のネットワーク機器の改修が必要です。プライベートで使う分には、多少遅かったり不安定でも何とかなりますが、テレワークとなればクレームに発展しかねません。
それでも、フロントの対応と客室の清潔感は良かったので、ゆっくり休むにはピッタリであると言えます。
KAZUHIRO
Stayed 3 nights in Jan 2021
Verified
2/10 Terrible
endo
Jul 1, 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋にゴキブリが出た。
その対応もありえない。
二度といかない。
endo
Stayed 1 night in Jun 2020
Verified
6/10 Okay
SHUYA
Oct 3, 2021
SHUYA
Stayed 1 night in Sep 2021
Verified
6/10 Okay
Y
May 28, 2021
Y
Stayed 1 night in May 2021