Search Apartments in Ryde

"Has a very nice pool. Lots of leisure areas in hotel. The breakfast was superb. The hotel is located in an historical part of town which is very walkable. Lots of shopping close by. There were no usb ports in the room and no available convenience plugs. The water taps are dated "

"It was our first time staying here and was looking forward to all it has to offer. On arrival booking in was via self check in and was pleasantly greeted by a member of staff at the self check in desk, check in completed and we took the lift to our room. Upon opening the door to our room we were unfortunately met with a damp musky smell..! We also noted the window open and thought just maybe the smell had come in from outside, so we shut the window and wedged the door open to try and clear the smell.. After about an hour we shut the door and after not long the smell was back unfortunately. We scanned the QR code used to send a complaint expecting someone to reply shortly but heard nothing. We were due to go out for the evening so got ready and went out, we did expect someone to reply or call us during the evening but we heard nothing. As we were only staying for the one night we didn't bother to waste our time chasing it up as we had more important things to do, so the next day we had our breakfast and left. It's now one week later and nobody has been in touch.. So has been disappointing."

"Good size car park. Warm and attentive staff on arrival. Great crean hotel through out. "

"Deluxe king room felt spacious. The bed was very comfortable and room amenities good. All staff were very friendly and helpful. "

"Amazing services and staff,will definitely stay again, my children love the breakfast, lunch and dinner. "

"Room was little cold, radiators not turned on and fan heater not working. Extra blankets in wardrobe would have been appreciated."

"Lovely "

"We have stayed at this hotel many times and find that it meets our need of a quiet few days away and a spa to relax in. The rooms are spacious with tea/coffee making facilities and a small fridge. Large comfortable bed, warm room and plenty of hot water for baths and showers. Very helpful staff and plenty of parking."

"Good location "