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"Pleasant staff, convenient."

"Clean, good size towels and nice bedding, staff very friendly and up beat "

"great well designed bathroom, room was perfect, staff all good"

"Very central and comfortable. Loved the big tv in the room."

"Room was lovely, staff were brilliant. Clean & food in the restaurant was delicious. "

"Stayed at Genting Hotel for 1 night as was visiting Birmingham for friend's wedding, and my husband and I had an incredible time! The room was lovely, spacious with a really comfortable bed and ESPA toiletries, the spa was also a lovely treat in the morning, but the highlight had to be the staff! Especially Tamzin, I called reception late at night as I had been caught out (if you know what I mean), and she came up to my room with a little goodie bag full of feminine hygiene products, as well as some chocolates as a treat! The care and attention was just so sweet and really set this hotel apart. "

"Wonderful staff, comfortable rooms, delicious food and drink - thank you ! Will be back ! "

"Lovely hotel and really enjoyed using the pool and gym."

"Have stayed at this amazing place before - a little further out than we wanted - but the price was worth it! Had a quiet 'basement room' for 2 nights. It was very clean and pleasant throughout and still had a window view to the ground level, which we weren't expecting. Warm, cosy and comfortable , plenty of plugs, tea/coffee facilities and hair dryer. Shower piping hot with plenty of complimentary products, clean towels and comfy bed. We tried the buffet breakfast for 1 morning - Set out well with an amazing choice of absolutely everything you could want with drinks included. The hotel was busy for a winter weekday but still managed to park ok in the disabled bays each time. Easy to 'get lost' and lift grumbles a lot - still haven't found the swimming pool/spa - or any signs for it in busy reception area? Didn't have a costume with me this time - but next time - and there will be a 'next time' - we will come prepared! p.s...I did leave my Voopoo vape on charge in my room - rang up about it but never heard any more....my charger and plug was with it...was it handed in? "