Hotels with Swimming Pool in Royal Tunbridge Wells, England

"A lovely place to stay and very attentive and interested staff. The room was very spacious and comfortable although we found it quite hot and stuffy, particularly at night. The breakfasts were lovely and service was quick. The spa wasn’t as relaxing as hoped as you had to go back down a corridor if you wanted to visit the steam room, water fountain or sauna but still lovely to do. "

"We have stayed at this Hotel a few times over the last couple of years, staff are always friendly and efficient. I usually ask for a room on an upper floor which have always been quiet, unfortunately we were given a room on the first floor close to the main road, but there was a constant noise in the room (a loud humming) which went on all night, making it difficult for us both to sleep! We were also told at check in that their parking charges have gone up, we were still charged £10 as we'd booked earlier, but not sure I'd stay again depending on how much it has increased by, as really parking for Hotel customers should be free in my opinion!"

"Had a good stay"

"This hotel is very busy and I had booked two rooms for my son’s wedding on Good Friday. I had contacted the hotel before my stay to ensure that we had twin rooms - I had previously booked them and thought I had paid in advance, but they said I hadn’t and advised that if rebooked through the method I wished to use, that although it would say King Size they would immediately change them to the twins I had booked - they suggested I not cancel the twins until I had booked the king size rooms just in case they sold out. I spoke directly with the Hotel after booking and was assigned the twin rooms instead of king size. So imagine our shock, disappointment and dismay when the beds were Ming Size and not Twin Beds! This was not acceptable and such a bad thing especially because I was called a few days later by Delta saying that the booking was cancelled and I said Yes, because I had rebooked and had spoken with the Hotel directly! So did this guy do something to my arrangements? I don’t know but at £150 plus £27 for breakfast x2 rooms for 1 night - the least I would expect is getting the correct bed configuration!"

"Clean room , pleasant staff and convenient "