Royal Tunbridge Wells hotel rooms a the Britannia Hotels

"Great location; friendly staff. Unfortunately there was a spillage by a little boy on a table nearby and the guy who cleaned it up was really great about it - such a nice, kind guy (sounded like a real salt of the earth Londoner)...a credit to the hotel and an example to all."

"My only complaint was the air conditioning. It was hot or cold. I could not adjust to a comfortable temp. "

"The staff were very friendly and helpful both at check-in and for directions at check out. the rooms are great everything you need they even let me change to a room overlooking the airport which was perfect. Breakfast was tasty but the room service menu is quite restrictive and certain combinations are not possible. The shower was great and having body lotion to hand was very thoughtful. I found the hairdryer difficult to use as it requires you to hold down a button the entire time it is in use this is really awkward when you are trying to style your hair with a brush at the same time and i don’t suppose the person who came up with this idea has ever thought about how it might be used. One other thing was the use of a mattress topper which I didn’t like and the mattress cover and sheet were not big enough to cover it properly"

"Great hotel, great room, great vibe "

"Room was very quiet &!"

"Hotel is quite nice for an old place but could do with a bit of TLC and some modernisation. However, the room was clean and comfortable (apart from the pillows which were like flagstones 😖) and there’s plenty of parking space. I got an attic style room and if I had a pound for every time I cracked my head on a ceiling beam, I’d have about £17 by now. The WiFi is poor and slow in room 302 but gets a bit faster when you’re in the bar area 🤔. The gym facilities were pretty good and the pool looked good too. I work all over the country, usually staying in 2/3 different hotels per week, and this one achieved the UK record for the most expensive pint of soda & lime I ever encountered 😳 £6.30!!! What a rip off!!! I don’t mind paying that (or quite often more than that) for a pint of lager, but for soda water and a splash of lime cordial …. that takes the biscuit … so much so that they didn’t get another penny out of me during my stay. I’d normally stay in the hotel for dinner and a few evening drinks but any establishment will only rip me off once, so I went out to spend my (company expenses) money elsewhere instead 👍 Needless to say there will be no return visit from me. "

"Clean room"

"We had to change rooms due to the poor condition of the bathroom... It really put us off. But thankfully they changed our room immediately"

"Lovely pool area and jacuzzi. Good Breakfast choices and easy parking."