Luxury Hotels in Rotorua, Bay of Plenty Region

"Excellent and attentive staff. "

"We loved our stay in this gorgeous hotel. The room was quiet, the staff were amazing given we had no internet they provided a free breakfast for both of us. Thank you for a lovely stay, we will be back."

"Room needs updating and pool area"

"Manky hotel needing a serious upgrade! Got ‘upgraded’ to a room that overlooked a pile of weeds instead of the race course. Shower was mouldy & the bath out on the veranda is very odd. Never trust the photos online. "

"This is a wonderful place with a lot of amenities. Though with kids playing miniature golf and yelling around the pool — all in the central area — it can be noisy in the rooms."

"I paid $350 USD for one night, and it feels more like a motel than a hotel. I stayed in room 18 on the second floor, and there’s no elevator, so you have to carry your heavy luggage up the stairs. The carpet feels dirty, and at 12:00 am there’s a lot of noise coming from the bar next door—we can’t sleep. When I called reception, I was told to be patient. If you’re looking for a good night’s sleep after a long day, I’d recommend staying somewhere else. I believe the hotel should clearly disclose the nighttime noise, as they are well aware of the issue and I’m clearly not the first guest to complain. The hotel blamed the noise on a holiday evening—but it seems like a constant issue rather than a one-time occurrence."

"Clean room"

"The bar was good. The staff very friendly"

"Very dated and pool and spa not clean"