Ross-on-Wye hotel rooms a the The Coaching Inn Group

"I would like to mention Natalie,at reception, we had a issue re breakfast, we went to her and her customer service was excellent. She sorted our issue wuth care,compassion and efficiently. Well dine and thankyou,Natalie, we will definitely come again,with such excellent customer services "

"We really loved our stay here, we weren’t expecting a lot for the price but it went beyond expectations! Clean room, comfy beds and a decent breakfast. "

"Lovely break. Facilities were very nice, staff were amazing, overall highly recommended"

"Such a beautiful building and full of history. The rooms and bed are very comfortable, bathrooms modern and clean yet fitting. "

"Absolutely gorgeous hotel and I can't believe I got it for the price I did. I stayed alone on business mid week and the facilities were brilliant. A high standard Spa with a beautiful view out of the windows, decent sized gym (although it opened quite late at 7am, not the best when you have an early start - 6am would be perfect) and I even treated myself to a late evening massage (Emily was great). The food was delicious, especially the breakfast, and the staff were all very polite and helpful. I'd be staying much more often if the price was that achievable mid week (circa £120)."

"Very nice hotel with a great pool and jacuzzi and a decent breakfast "

"Always won’t let you know. With air con. "

"After a 6 hour drive we arrive at rush jour to a lovely receptionist who instantly made us. Smile, the room was very clean and functional with a small but comfortable double and a single, we slept very well it was perfect for what we needed it was hot but the fan provided really helped "

"We had a really nice 2 night stay, we checked in earlier as our room was ready, which was a lovely start. The hotel was beautiful, the service was excellent, the bed was very comfortable, the shower hot and powerful. We enjoyed some nice food in the atrium bar, a lovely afternoon tea in the 1853 restaurant. And some nice 6 oclock gin on the terrace - all with fantastic service. The only negative was the room was so hot it was uncomfortable, a fan was provided and was really needed. There was also a huge generator outside, and the loading bay was noisy. (room 6 - junior suite) "