Rookhope Hotels

"Beautiful grand hall set in beautiful grounds, didn't spend much time there, due to stay related to attending a wedding near by. Hotel contacted us before our stay to check any requests and were kind enough to say even though check in not till 3pm and we needed to be at our wedding for 2:30 said we could leave our luggage and do the check in process and collect key after the wedding, but when we arrived the room was ready so they let us go straight to the room. If we were to return would pay more to have a better room. The bed was comfortable, firm but not too firm, shower was luke warm so possibly running out of hot water at 10:00. Duvet a bit too warm and no other option, but for what we paid this was great. Staff were exceptionally friendly and helpful, quickly arranging us a taxi when Uber let us down. We didn't have breakfast so can't comment on that. Would definitely recommend. If you had time Beamish museum is a short walk away."

"Amazing"

"Absolutely everything "

"The staff were so nice & went over & above to help , The hotel room was so spacious & suited my needs perfectly. Food in the restaurant was a very high standard. "

"Room was spotlessly clean and very spacious. Large,modern bathroom with both bathtub and walk in shower. Food was excellent and staff extremely helpful and friendly. Hotel is in a great location in town centre."

"Great pool, lovely staff and grounds "

"Great stay. Fantastic atmosphere and staff. "

"I booked a superior room which was very comfortable and clean. We overlooked the river and had a double aspect room (317). Staff were all very friendly and went out of their way to see that we were happy."

"The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I highly recommend. We didn’t use the spa facilities this time but definitely will on our return. Thank you to all the staff who made our stay a pleasure "