Hotels near Rodrigo de Freitas Lagoon

"This was a very mixed stay. We loved Rio but could not recommend the hotel. 1. Check in staff - they were so very rude. Just a reminder not to under estimate that not all travellers do not speak your language. The check in staff, including the manager were so rude - enough to consider if we would stay. Their laughing at customers is unacceptable. The staff member who checked us out was.loveky - thank you for your professionalism. 2. Rooms - rooms are fine. Great air conditioning. We requested a quiet room but got placed inbetween a party who had 4 rooms. They slammed the doors and ran between rooms for up to 3 hours. There is no free coffee in the rooms. They charge £14 for each nespresso - just be aware. We were out each day by 7am and ready for a shower by 4pm. Rio is hot! The rooms are not cleaned until 5pm. There is no shower gel provided in this 5 star superior hotel, just a bar of soap. The neighborhood needs to be treated with care. Breakfast is great. Waiters lovely. Pool looks unclean. Smoking allowed by pool even though notices say tgat it is not. Hopefully a fair and balanced review. Positives Great air conditioning Great waiters Breakfast good. Cons Very noisy Watch the neighborhood Rude staff at check in - hard to forget those first impressions. Coffee charged for in the rooms. Would not recommend. Plenty of other hotels to pick from. "

"Brilliant breakfast, great location on the beachfront. Nice to have beach umbrellas available too"

"Great location and partial beach view in my room. Rooms are dated. Good breakfast."

"Nicolás at the front desk was very friendly and efficient when he checked me in. He was also very helpful throughout my stay. The breakfast included is very good. The hotel itself is somewhat basic but the best option to be on the beach. The bathroom toiletries such as vanity kit and tissue were never replaced throughout the 6-day stay. Would be nice to have a regular box of Kleenex. Bed and pillows were hard, so I didn’t sleep comfortably. But overall a nice stay"

"This hotel is truly wonderful. The breakfast was delicious and with lots of options. The staff was very professional and genuinely kind. Also, the beach and mountain view were breathtaking. Highly recommend."

"The location is GREAT, the staff was very kind and helpful. Not clean to our standards unfortunately:("

"Booked one day off requested change in date was given the hope could be done , was stringed along until the time to cancel became the day to check in could no longer cancel on line ! Only to find out the law in Brazil allows one to cancel within 7 day of booking will dispute charge with my card company ;(( "

"Só elogios ao hotel e a equipe. Acomodações ótimas , café da manhã maravilhoso, equipe super atenciosa, receptiva e prestativa . Fica próximo da praia , supermercado , Unimed . Super recomendo "

"Laundry service was excellent "