"Real mixed bag - mattresses very soft, especially sofabed (which, when deployed, impossible to fit two beds, table, chair without blocking access to the door which felt a bit of a fire hazard). Shower curtain rail reattached multiple times, glue-discs from earlier versions still on wall, now so low that curtain draped across floor of the tub - trip hazard.
Food good to great, buffet excellent value, but resto management worst I've seen in decades - of 3 restos claimed, only 1 open. Table setup poor: 2-tops left placed as 4s & 6s but only couples sat, while folks were literally being turned away as 'no tables available'.
At breakfast sat with no coffee for 10mins, no passing server, then after being topped up was revisited twice in <5mins to be offered unneeded extra coffee. Feasted on great cheese, fruit, smoked salmon; bacon overdone, runniest oatmeal I've seen since a staged Oliver Twist gruel scene. Food budget choices = weird!
Staff friendly, but all recent imports with wide range of skill - nice, polite, but very variable in efficiency.
'Eco-friendly' used to excuse no AC - but baseboard heaters & desk fans are far worse than a heatpump; single-use Keurig type coffeemaker in each room; heated pool/hottubs; chocolate fountain at breakfast!? Wasted power at every turn...
Both wife & I worked in a similar small, remote, budget, mountain hotel: we know the challenges involved. Great location, much potential, but managers, not staff, need replaced - especially in F&B!"
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