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"Clean facility, good price for the area, great customer service nice option for breakfast, but need to pay for it. Cleaning staff showed up every day. Unlike many facilities in the United States. "

"We loved the deck area upstairs to sit and enjoy the fresh air and the view. The rooms were spacious and clean and beds were amazing. The people at the front desk were wonderful as we had an issue with our reservation and they fixed it immediately. Very helpful on ideas for the area. Food options were little disappointing as we usually are bacon,eggs,potatoes type people but enjoyed anyway..... thank you for good experience at these accommodations.,.... Debbie and Roger Seiler... "

"Staff were very helpful at check in, providing fresh ground coffee and tea for the room, information to help plan, and bear spray for our hike. "

"Impressive room interior! We loved the mood of Banff. Our room window could be open a bit to get fresh air, the TV had a google chrome for my phone to connect. I could park my car during my group tour. Staff were so nice and smiling all the time; that made our one night stay!! Thanks!! "

"Really nice stay, loved the new pool and reno, great job Ruby Hospitality!!!"

"Good staff"

"This is my second time staying here. The staff is always friendly, and the rooms are spotless. The coffee at the cafe is excellent, and the bar is relaxing at night."

"Unique desirable location, expansive grounds, variety of activities, comfort of lodgings, history of property — all these are pluses!"

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