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"Very good service"

"Love this place"

"The Otter hotel is an excellent & newer property. The front desk employees were outstanding in going above and beyond to help us locate our lost ski rentals. The rooms were very clean, and the hot pools were amazing after a long day of skiing. There is also a great restaurant/coffee bar adjacent to the hotel. Free heated underground parking was a huge bonus in the winter. I definitely would recommend the Otter Hotel."

"Clean rooms"

"We love staying here. It's very dog-friendly, with a great river trail right beside the hotel and a fenced mini dog park. The outdoor hot tub is huge, and many of the hotel rooms have sliding glass doors that open up to the pool area for super easy access. The restaurant on site is actually very good, not like a typical generic hotel restaurant. The staff are very friendly, and the hotel is conveniently located near shopping and restaurants. Even though it's downtown, access is easy from the freeway and being near the university campus and river make it scenic and green."

"With great staff and conveniently located, this is a great place to stay in Glenwood Springs"

"Although breakfast was not included it was a great deal and recommended "

"The hotel was great! The hotel is perfect for any type of trip to Canmore. The location is close to many restaurants and is not in an area that has too much traffic. 100% would stay there again! "

"The room was clean.The whole hotel was nice and cozy.The pool is the highlight of the hotel.It was nice too that they have underground parking. The staff were nice and helpful.Definitely booking this hotel again. "