Rockville hotel rooms a the Hyatt Hotels

"Good"

"Very helpful staff "

"We have stayed here many times. The service is always excellent. Great location for touristing around DC. "

"Originally had booked a stay at Arlo D.C. in their King bed room with a city view. Checked into the hotel and as we were inspecting our room, we noticed stains on the sheets. After calling guest service and notifying them, they gave the option of having new sheets or to change to the room next door. We changed to the room next door and the floor had multiple mysterious reddish/brown stains on the carpet. We reported this again to guest service and they were more than accommodating. They complimentary upgraded us to the Studio King room where the room was spotless and the view was amazing. The staff was more than helpful and always kind when asking them questions. The hotel is in a great location if you don't mind a mild walk - we didn't walk anywhere for more than 30 minutes, and we were able to see everything we wanted to in DC!"

"Very courteous staff."

"Met our needs."

"Beautiful hotel, very friendly and helpful staff. Parking however was overpriced. When we pulled in they said it was $40 but we were charged $55 because it was overnight. Who uses parking at a hotel and doesn’t need it to be overnight?! That was an additional 30% for the cost of the room. "

"We had our wedding reception at the Willard -- the team there is the best! The bell and valet staff are top-notch and the event staff is second to none"

"Great location "