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"We stayed at this resort as a family with our 10-year-old at the end of December, and we had a really enjoyable time. We were genuinely surprised by the number of pools on the property — there are many of them, most are heated, and they were very pleasant. The food was great, and the staff were always polite, helpful, and welcoming. The beach club was also excellent, and it’s only about 10 minutes away with a dedicated shuttle bus, which made it very convenient. The only negative part of our stay was the pullout sofa bed in the room, which was meant for our child. Our king-size bed was very comfortable, but the pullout mattress was terrible — extremely thin, and you could feel the springs directly through it with almost no cushioning. We had to call the front desk, and they brought a thick blanket to place on top, otherwise our child wouldn’t have been able to sleep on it. Honestly, I’m not sure why such a nice resort with great amenities would have such a cheap pullout mattress. We also spoke to other guests and it wasn’t just us — others had the same issue. Other than that, we really loved our stay. The resort is very green, feels private, and is very family-friendly. This is one of the few places where we can honestly say we would love to come back and stay again."

"Room was always kept clean. Staff at the front desk were always courteous."

"Excellent staff, food was great. Relaxing experience. "

"Great place and service :)"

"Special thanks to the Expedia Concierge team for making our family stay truly outstanding. From the moment we arrived, everything exceeded our expectations. The room was very well maintained, providing a comfortable and relaxing environment throughout our stay. The butler service was exceptional. Every request we made was handled promptly, efficiently, and with great attention to detail. Most importantly, all the staffs demonstrated genuine professionalism, friendliness, and a strong commitment to service excellence. Thanks to the entire team, our family enjoyed a truly memorable and stress-free experience. We would absolutely recommend this hotel and look forward to returning again in the future."

"Room was great. Staff lovely. Beach very nice!"

"Love this place, although the food wasn't as good as past stays and grounds haven't been kept up as of late."

"Justo was an incredible host since the moment we checked in. Staff was super friendly and helpful with us, especially since we have twins. Would love to come back. "

"All was great . Friendly staff beutyfu "