Luxury Hotels in Riviera Maya, Mexico

"The room was spotless, I would leave a note and a tip and the lovely person would go over and above to meet my needs. I loved how kind the staff was, the food was excellent! My teenage daughter and I did this trip to see what it was like and we are going to bring back my sons and husband for Spring break. We are going to stay in the Luxury part for the private pool area. The beach was one of the most beautiful I have seen. A Caribbean bath as we referred to it. "

"Beautiful place! Had a great time! "

"Review for stay during September of '25. This resort is huge with being 4 resorts (Kantenah, Colonial, White Sands & TRS-Adults only), on shared Palladium property. You can attend most if not all the resort pools, restaurants, entertainment etc. It was low season so resorts were not over-crowded. Actually, Kantenah Family Selection building/beach was fairly empty which we did not mind. Never an issue finding chairs at the beach or bali bed for rent. Colonial is the 'center hub' of all the resorts and seems to have the best entertainment, beach parties etc. Gametime sports bar was great, air-conditioned, TVs & full bar food menu and drinks to order from all included. It made for great catching a game on NFL opening weekend. Resort is also very family friendly. They have a schedule for activities for children, teens & adults. Never thought we would enjoy such a big resort but we truly did and wish we had more time. Rare occasion we opted not to leave the resort as every day/night there was something to do or see. There is a smaller waterpark on site also with slides for the kids and even an area for toddlers. We did encounter a couple issues during our stay however, management was prompt to resolve the issue and offer compensation. Our concierge butler passed the information on and the concierge manager came to the pool finding us offering sincere apologies and asked how they can make things right. Nothing is perfect but to me, that is customer service. We will return. "

"The facilities were located right in the jungle. It’s great because you get to surrounded by animals (monkey, coatis, iguanas, and macaws) and nature. There were a couple of Mayan archaeological sites as well. Beach is nice and safe for the kids. "

"This property is the best for me so far from the rooms to the pool and the activities and the food as well. I will definitely come back"

"Great amenities (multiple pools, multiple restaurants, multiple bars, multiple separated areas for families, kids, and adults only, etc.) , very friendly and helpful staff, great variety of foods and beverages, good entertainment, and beautiful beaches. Convenient mini bank in the lobby, as well as a travel agency, pharmacy and gift shops. The suite was very nice and comfortable, although it had a musty smell that lasted throughout our entire stay. That was the only negative. Overall, fantastic experience e definitely recommend!"

"We had an amazing stay at Grand Sirenis! Everything was clean, the food was delicious and the staff were very friendly and accommodating. With all the different pools, courts, archery, biking and snorkeling there is no way you can be bored. The ocean was lovely and all the animals on the resort were a joy! I highly recommend staying at Grand Sirenis if you have the chance."

"Beautiful resort. Staff was lovely. The rooms are a bit dated but it appears they are remodeling. Property and pool areas are beautiful! Would definitely come back! "

"First time visiting Tulum and staying at Sian Ka’an. Beautiful resorts and friendly staff. I will definitely be back again! "