Rigby Hotels

"A great stay"

"Unprofessional Front Desk Experience During my stay, I was disappointed by the lack of professionalism at the front desk. On multiple occasions, the receptionist greeted me with “What’s up?”—an informal and inappropriate greeting in a hospitality setting. I waited patiently in line, was polite throughout, yet was met with an unprofessional attitude. Additionally, the elevator was out of order, and we were assigned a room on the third floor. Although we didn’t complain about the inconvenience, I believe staff should maintain a higher level of courtesy and professionalism when interacting with guests."

"Great place to stay. Very clean and comfortable. "

"We enjoyed most things about this place. It is an older hotel but fairly well kept up. We had a 3 wheeled chair in the room that hopefully will be replaced before the next guest sits on it. Otherwise no big issues. Pool and hot tub were clean and enjoyable. The breakfast was basic on two of the days but a buffet on Saturday. We preferred the buffet. The walk out the back was amazing and goes right along the Snake River trail. Staff were friendly and helpful. Would stay again when in the area."

"Excellent customer service. It’s an older motel but the price and availability was right. "