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"We were there for a quick stay between flights. Check in was fast which was great. Check out was great too. Beds were really comfortable. The shuttle was full, we missed the first one and had to be pushy to keep our place in line when the shuttle came back around. Everybody just swarmed and pushed. That’s not the hotels fault but anyone who ran to the back of the bus to throw their luggage in was able to get on the bus before the people who waited in line. I didn’t like that. The shuttle only comes every 30 minutes so either arrange other transportation to the airport or give yourself enough time to possibly wait an hour for a shuttle."

" Good"

"All good"

"Good"

"On the first night of my stay, April 15th, the TV in the adjacent Room 403 was kept on at a high volume, making it impossible for me to fall asleep. The noise continued until 1:30 a.m. I contacted the front desk immediately, and staff came to knock on the door, but there was no response. As a result, I did not sleep well the entire night."

"Upgraded to a Tower suite, thanks much! Clean room, quiet, friendly staff. Nice bath tub. My second stay. Highly recommended!"

"The stuffs are kind! The room is clean and nice. The airport shuttle is on time. My stay was amazing. Everything's amazing!"

"Property has a casino and is pet friendly but you can’t leave your pet in the room when you are not there, like if you want to go to the pool. Pool was fun. Free parking was a bit of a walk (5 min) but fine. Looks like it shares parking with a giant farmers market in the summer so could be difficult then. They have a small store that has single use cereal and milk, they also have a Starbucks. There’s a food court but you have to go through the casino and kids aren’t allowed on the casino floor. Walmart just up the street if you want groceries. We stayed in a one bedroom which was lovely. I don’t recall them having a breakfast that we could go to for free as a family (two adults, 8 year old, and dog)."

"This very close to the airport, and walking distance to our car rental and across Foodyworld super market. The rooms have a good size. They were clean when we got there. The building is under renovation so there's a lot of dust in front of the elevators. The parking area is monitored by cctv - we always have a parking spot. Breakfast has a few selections of bread, cereals, fruits, they also have a waffle maker. They have airport transfers but we did not use this service. Overall, it's OK and will definitely have this on my list of Richmond hotels"