Richmond Hotels

"HAD trouble checking in as a new employee had given away our reserved room. Had confirmation papers with me and all was taken care of. I needed a handicap room as I only have one leg. The staff was superb &even gave us and upgrade. Breakfast was excellent & parking was secure. Would stay again if on the same path. "

"Clean great staff"

"The beds were very comfortable. Breakfast was limited to grab and go items. "

"Room had dead bugs under a/c Telephone didn’t work Coffee maker didn’t work Half size pillows Beds moved when we did Pool NOT useable Highly disappointed "

"If you get locked out and it’s freezing cold outside may as well go sleep in your car. Their phone number didn’t work, and their office door was locked. I honestly wouldn’t stay here. "

"First room had used soap bars still in the shower, leaves on the floor and the carpet was horrible! Was asked to be moved, which they did, to a room with bedbugs. Miss P at the front desk was wonderful and I absolutely do not like writing this review but it is what it is. They did refund my total amount which I was grateful for. "

"The room was nice. The pool was ice cold with a window open and it was 20 degrees outside. There was not a sign stating any issues with the pool."

"Room was clean and comfy. Parking was perfect but no extra amenities. Lobby under construction. Manager and staff were very flexible and helpful. "

"The staff suck and I will not be going back "