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"Our stay was amazing. Historical, updated hotel in downtown. Very clean and comfy. Close to Pike Place Mkt and public transit. We didn't rent a car, and had no problem getting to the hotel, around town, etc. Shout out to Jo at the front desk. He was awesome. Easy check-in and made us feel welcome. Thanks, Jo!! "

"This hotel is amazing, the breakfast buffet was great, all staff was nice and friendly, I loved how clean and comfortable my room was, I enjoyed staying there, I really recommend it!! ❤️👏👍"

"The room was pretty clean, breakfast was delicious and the staff was friendly. Plenty of parking. "

"The elevator situation was nuts, but otherwise great "

"This was our second stay. Very clean, convenient and staffs are great. "

"Great little hotel, elevator is slow though so don’t be in a rush."

"Front desk was helpful and the location is great for touring downtown Seattle!"

"No fridge or microwave in room "

"To Marriott Customer Care, I am writing to formally escalate a complaint regarding my recent stay at the Four Points Sheraton in Seattle, Washington. I am a Marriott Gold member and the experience I had — and that my family was subjected to — was completely unacceptable. Three issues occurred during this stay: 1. CHECK-IN POLICY: I was denied check-in past 11 PM, an unusually early cutoff that required my sister to place her card on file as a workaround. 2. BILLING ERROR: Upon checkout, charges were incorrectly split between cards. The full balance was supposed to be charged to my card. This was a hotel-side error. 3. MANAGER MISCONDUCT: When my sister attempted to resolve the billing issue within ten minutes of checkout, the night manager was rude, dismissive, and repeatedly referred to me as 'some man' despite being clearly told I was her brother. When her fiancé joined the conversation to help, the manager continued to be disrespectful and showed no willingness to correct what is a routine billing adjustment. As a loyal Bonvoy member who has consistently chosen Marriott because I genuinely love the experience your properties provide, I am deeply and personally disappointed by the way myself and my family were treated during this stay. This was not a minor inconvenience — this was a failure at every level of service, from check-in to checkout to how your staff spoke about and to my family members. I have built a following of over 6,000 engaged followers across social "