Redfield Hotels

"The fire alarm sounded for 6 hours and no electricity or air conditioner for 8 the first night and no electricity in the entire hotel the second day"

"The hotel itself is decent and the receptionist was great. Went to our room and had to change due to a shirt being left in the closet and the room not clean at all. New room was much cleaner, but when we took our showers, we were in standing water the whole time. Which is not pleasant at all. Would not recommend this place. Definitely would be much better once it goes through some updates and cleaning"

"Rooms were clean and staff was very helpful. The breakfast buffet was great. Parking was easy. If I’m ever in the area, I will stay here."

"yes"

"Everyone was super nice from the front desk to the housekeepers. We has an issue with our air conditioner in the bedroom and it was fixed promptly."

"Love the omelets of course. The bar tenders during evening reception are great. Staff at breakfast are so polite, attentive and quick to assist. A small improvement is when the hotel has a lot of people to make sure the bowls stay full at evening reception. I know other locations constantly refill but it wasn’t done here. However , staff was friendly. Manager walked around and gave out assorted crackers. This staff is the best out of all the locations I’ve been too and I stay with Embassy in several cities and states. "

"Our room.was very clean and comfortable. Had a beautiful view of the city. The staff was friendly."

"Breakfast was expensive but good. There is a trolley stop nearby so I was able to ride the free trolley to and from the concert at Simmons Back Arena which was really convenient. The employees at the front desk were friendly and very helpful. I was traveling alone but felt safe walking downtown at night. I would stay at this property again. "

"Everything great except parking which was $32 a day and valet only. At busy times they couldn't keep up. Big traffic jam in front of the hotel. 20 min wait to get the car. What a mess."