Recanto das Emas Hotels

"The rooms need to be updated, the bathroom faucet was leaking water. They should mention o there website information about taking stepchildren abroad. Had a terrible experience with reception staff and the general hotel management that was no help at all. Also, no one in the hotel spoke English so it was hard to communicate. Also, the cleaning staff can just walk into your room without permission. I had this incident happen to me in the middle of the night. I will never ever stay in this hotel again… "

"Clean beautiful hotel!"

"Tudo muito bom, o café da manhã foi sensacional, superou as minhas expectativas, tinha até tapioca feita na hora. O quarto maravilhoso, uma cama enorme e muito gostosa, o atendimento na recepcao foi maravilhoso, agilizaram nosso check-in, deram upgrade de quarto sem custo, tivemos acesso ao clube com piscina aquecida e sauna. Com certeza voltarem. "

"Meu hotel preferido"

" Nice hotel. Good location. "

"Good location. Nice breakfast. Missing some ameneties like in room coffee option."

"Hotel super limpo e aconchegante. O cafe da manha e super farto e delicioso. Recomendo."

"Everything was perfect "

"When I booked the room, I had the choice to pick a basement or another room, but it did not mention that it was in the basement. Once checked in, I was given a basement room with no windows. The corridor smelled of raw sewage, the toilet was broken and leaking dirty water on the floor, the shower did not get hot, and the AC was prehistoric and very noisy. Staff were rude and argumentative when I said I wanted a new room and wanted to be charged to upgrade, but said they were full. The whole experience was awful "