Randall's Island hotel rooms a the Mandarin Oriental Hotel Group

"The rooms and hotel were very clean. The room itself was supposed to be ADA compliant, but there was a huge step up to get into the bathroom. "

"Staff was very helpful. Parking was easier than expected. Mohammed at the front desk was wonderful and checked in on us during our stay."

"It was extremely well maintained and professional."

"Clean room, great suggestion for a late night slice, courteous staff"

"Balet parking "

"Extremely rude hotel staff across the board from the front desk to the elevator guards (the day-time guards were rude, the night-time guards were totally fine and kinder). Rooms are shockingly shabby and bathrooms are unacceptably filthy. The only two perks for this hotel are the location on Broadway and the fact that the restaurant, Friedman’s, is fantastic and has excellent food and waitstaff support. "

"breadfast is good"

"Nice staff, great rooms"

"The breakfast was amazing! Very nice selection of food and very well run. Such a huge room and so many people, but very efficient at getting everyone in and out quickly. Really great location close to Times Square and right on Restaurant Row. "