Family friendly Hotels in Rancho Cerro Colorado, San José del Cabo

"The property desperately needs a refresh. As a loyal RIU patron I was very disappointed with this property. RIU might need a property rating. I would have gladly stayed and paid for the RIU Cabo but it was booked. The Sante Fe was extremely understaffed, the food was sub par, and they only allowed you to consume can Dos XX in the room. Only warm on tap around the property and NO drink servers ANYWHERE! I assume this bargain basement presentation was for the Spring Breakers but we were not happy. Had I realized it was a sub par property we would have vacationed elsewhere as a result my loyalty to RIU is in question."

"All was good experience, we enjoyed the gym facility and the great trainer. She was excellent i wish I could bring her home lol"

"I liked the old school Mexican charm of this resort, being built into the rocks. However it was spread out and long confusing walk from my room to the beach I would recommend upgrading to an ocean view room.. I felt like we got good service and enjoyed the poolside lunches. My biggest complaint is that the pool water was very murky and not clear."

"Good stay"

"Amazing stay"

"Stayed here multiple times! Always great! "

"Wifi was spotty and not reliable. Went to 3 different restaurants at 7:00pm and was told they were full for the night, had people waiting for tables. Some info at checkin about the process would have helped. First time at this property but wegave stayed next door at the adults only Location and it was much better service and wifi."

"Nice"

"While there were several highlights during our stay, the experience was overshadowed by a lack of dining inclusivity and a very troubling interaction regarding a timeshare presentation. The Highlights: The poolside wood-fired pizza was amazing—a huge shout-out to Jose Luis for his incredible work. The entertainment staff was also fantastic and kept things engaging; Daniella, Victor, and Alexandra did a great job keeping the energy up by the pool. We also want to recognize the excellent service at the swim-up bar and from the servers. Raul is an amazing bartender, and Paulina, Luis, and Salique provided top-tier service that truly stood out. Additionally, while the nightly shows were very enjoyable, the audio system was a bit of a struggle—the speakers made it difficult to listen comfortably at times. Areas for Improvement: The experience for vegetarians was very poor. Options were extremely limited across breakfast, lunch, and dinner. Even the snack bar lacked vegetarian burgers, and we had to ask the chef to specially prepare veggie sushi at lunch. Most distressingly, we felt racially profiled during the timeshare presentation. As Indians, we were not offered the same gifts for attending that were being offered to others. Overall: It was a good stay thanks to the hard-working staff mentioned above, but it would have been a much better experience if the resort provided better vegetarian variety and ensured all guests are treated with equal respect regardless of their backgrou"