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Hotel Citadelle

3.0 star property
Hotel in Québec City with a 24-hour front desk and a coffee shop

Choose dates to view prices

Hotel Citadelle in Les Rivières offers genuine value with a warm welcome, free WiFi, and daily manager's reception. Travelers appreciate the attentive staff and practical amenities like extended parking, luggage storage, and 24/7 front desk assistance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(85 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Desk, blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds

7.2 out of 10
Good
(23 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Desk, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Desk, blackout drapes, free WiFi, bed sheets

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Desk, blackout drapes, free WiFi, bed sheets

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
Cable channels
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Deluxe Apartment (8 people)

Private kitchen

Deluxe Apartment (8 people)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • Base de plein air de Sainte-Foy - 2 min drive - 3.0 km
  • Laval University - 5 min drive - 6.6 km
  • Quebec City Convention Center - 11 min drive - 11.4 km
  • Château Frontenac - 13 min drive - 12.5 km
  • Quebec Cruise Terminal - 14 min drive - 13.3 km

Getting around

  • Quebec Sainte-Foy Station - 11 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Québec Broue 2.0 - ‬16 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Tomas Tam - ‬10 min walk
  • ‪Ashton - ‬2 min drive

About this property

Hotel Citadelle

Hotel near Laval University
Hotel Citadelle provides amenities like a free daily manager's reception and a coffee shop/cafe. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and extended parking
  • Free newspapers, a 24-hour front desk, and smoke-free premises
  • A vending machine, coffee/tea in the lobby, and tour/ticket assistance
  • Guest reviews say great things about the overall value and helpful staff
Room features
All guestrooms at Hotel Citadelle feature comforts such as air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 063070, 2026-07-31

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Is Hotel Citadelle pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Citadelle?

Check-out is at 11 AM.

Where is Hotel Citadelle located?

Located in Les Rivières, this hotel is within 3 mi (5 km) of Carie Factory Amusement Center, Recreofun Amusement Centre, and Base de plein air de Sainte-Foy. Club de Golf L'Albatros Ste Foy is 2.5 mi (4 km) away.

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Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 332 out of 1000 reviews
Rating 8 - Good. 332 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Edic

Liked: Cleanliness, amenities, property conditions & facilities
good for short term stay, price is affordable.
Stayed 1 night in Sep 2025

8/10 Good

Amy Fungshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room parking ok staffs friendly.
Stayed 1 night in Oct 2025

6/10 Okay

Tommy

Liked: Cleanliness, amenities
The room in good condition, old building
Stayed 1 night in Oct 2025

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, easy parking, checking in and out. We enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good room for a night
Stayed 1 night in Sep 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Great auberge style accommodation, friendly and helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and peaceful
Stayed 2 nights in Jul 2025

8/10 Good

Lise

Liked: Cleanliness, property conditions & facilities
Eventhough it s an old building it was nice and the room was renovated with wood floor and it was very clean.the bathroom all new and very clean also.I did enjoy my stay.
Stayed 1 night in Sep 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place easy to find and decent price
Stayed 1 night in Aug 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and spacious, the location was great
Stayed 1 night in Jul 2025

10/10 Excellent

Shannen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the room was what we expected from what was advertised.
Stayed 1 night in Sep 2025

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and place is quite , good to relax there and good prices
Stayed 1 night in Jun 2025

8/10 Good

ZAYNAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It was not expensive it was easy to find close to restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, property conditions & facilities
Nice clean and the beds are so comfortable.
Stayed 1 night in May 2025

8/10 Good

Kavita

Liked: Cleanliness, staff & service
I loved my stay. It was conviently close to eveeything!
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities
Yes.
Stayed 1 night in Nov 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Naushin

Liked: Staff & service, amenities, property conditions & facilities
It was very comfy with all the necessities in it
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very friendly and professional.
Stayed 1 night in Jun 2025

8/10 Good

Sun

Liked: Staff & service, amenities, property conditions & facilities
It was ok!
Stayed 1 night in Oct 2025

10/10 Excellent

MAXINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man who checked us in was very accommodating and did a room change with no hesitation so I could have a bathtub
Stayed 1 night in Aug 2025

6/10 Okay

W Joanne

Clean, comfortable
Stayed 6 nights in Aug 2025

10/10 Excellent

JACS

Liked: Cleanliness, amenities, property conditions & facilities
Clean and perfect rooms for couples or 2 adults for best rate. I loved the stay there. Just 15 minutes to Old Quebec. Perfect place.
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time and we were very happy about the weather and we were able to get some rest
Stayed 2 nights in Jun 2025