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Hôtel Palace Royal Centre-Ville par JARO

4.0 star property
Travelers savor fine dining at the on-site Beffroi Steak House restaurant before relaxing in the indoor pool, sauna, or spa tub at this Quebec City retreat

Choose dates to view prices

Hôtel Palace Royal brings upscale comfort to Quebec City with its bar and Beffroi Steak House restaurant. Guests recharge in the sauna, spa tub, gym, or indoor pool. The helpful staff enhances the experience, and shoppers appreciate the convenient location near retail areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
The current price is P7,947
P9,457 total
includes taxes & fees
May 31 - Jun 1
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About this property

Hôtel Palace Royal Centre-Ville par JARO

  • Upscale hotel near Château Frontenac
  • Located close to Quebec City Convention Center and Quartier Petit Champlain, Hôtel Palace Royal Centre-Ville par JARO provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Beffroi Steak House, offers breakfast, lunch, dinner, and kids' meals. Free wired internet and a business center are available to all guests.
  • Other perks include:
    • An indoor pool
    • Full breakfast (surcharge), self parking (surcharge), and express check-out
    • A 24-hour front desk, smoke-free premises, and a banquet hall
    • A porter/bellhop, luggage storage, and a gift shop
    • Guest reviews give top marks for the dining options, helpful staff, and proximity to shopping
  • Room features
  • All 234 rooms include comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews highly rate the clean rooms at the property.
  • Extra amenities include:
    • Memory foam beds and cribs/infant beds (surcharge)
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Refrigerators, microwaves, and coffee/tea makers

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includes taxes & fees
May 31 - Jun 1
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Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 160705

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Frequently asked questions

Does Hôtel Palace Royal Centre-Ville par JARO have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hôtel Palace Royal Centre-Ville par JARO?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal Centre-Ville par JARO on May 31, 2026 start from P7,947, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Palace Royal Centre-Ville par JARO pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 26 per day.

What time is check-in at Hôtel Palace Royal Centre-Ville par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Palace Royal Centre-Ville par JARO?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Palace Royal Centre-Ville par JARO located?

Located in Old Quebec, this hotel is within a 10-minute walk of Saint-Jean Street and Grande Allée. Château Frontenac and Quebec City Convention Center are also within 15 minutes. Quebec Palace Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 2054 out of 3834 reviews
Rating 8 - Good. 1104 out of 3834 reviews
Rating 6 - Okay. 425 out of 3834 reviews
Rating 4 - Poor. 147 out of 3834 reviews
Rating 2 - Terrible. 104 out of 3834 reviews

Reviews

Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was really good for our trip, the pool was fun for the kids.
Stayed 2 nights in May 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and balcony suite was great with live music
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, classy, clean, efficient, professional a place to stay for a vacation. Highly recommended.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our family stay! We'll definitely come back.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff. The property is a bit dated and shows some wear and tear. But it is a beautiful hotel and we enjoyed the pool very much.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe and awesome location!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, pool area definitely a big draw.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Komaljit

Liked: Staff & service, property conditions & facilities
Great location for many Old Quebec attractions. The pool was nice and staff was friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was tasty, staff is A1, parking is easy. An old time favourites!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeremy or Kelly

Liked: Cleanliness
The hotel was noce and customer service was so welcoming and hospitable. The live music was a grwat touch at the pool.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel well situated
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and the hotel is in general very good. I like the live music in the pool.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular location for visiting Quebec City! Great amenities. Very clean!!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast included was amazing!! Make sure you go HUNGRY cause it’s all you can eat; the staff were more than helpful with any concerns we had! The hotel is located perfectly for shops and sight seeing!! Overall an amazing place.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for old Quebec
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Short walking distance to many shops, restaurants and sites. Loved having a balcony that overlooked the pool.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful and in a great location….staff was very helpful and friendly
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place if you have small kids as the can hang out in the pool. The location is very good as you're at walking distance from Chateau Frontenac and Vieux Quebec.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Fun stay and perfect location for carnival!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was mediocre for $25 per person. The pool and jacuzzi were great! The rooms were just okay. We loved the location though, walked everywhere!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Chelsey Anne

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful, beds comfy, staff were friendly, loved the balcony overlooking the pool area
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff both courteous and helpful
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location if you want to visit Old Quebec area. Close to St John gate. Pool and hot tub nice. Beds also comfortable. Stayed with kids. We parked the car, garage is tight but safe and lots of space. Recommend hotel.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Marieve Mercille

Liked: Staff & service, amenities, property conditions & facilities
Parfait was easy, staff was nice, ambiance in the main area was great! A little bit of issuee with surface cleaning in the room but in general was good
Stayed 1 night in Apr 2026
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nicely situated for walking in the old city. The room was spacious and clean. I had an inner balcony overlooking the pool and the evening poolside entertainment was great. We had dinner at the Beffroi the first night and the food was wonderful. We also had the early breakfast buffet the morning of our departure, which was adequate but I felt was overpriced for the amount of food I can actually consume but there wasn’t an à la carte option. Overall the hotel and staff were great! Thank you I would recommend visiting the local restaurants and trying other dining options if you have time. Enjoy the history of the location and take a walking tour! It was a great weekend and experience on this my 3rd time in Old Quebec City.
Stayed 2 nights in May 2026