Hôtel Palace Royal Centre-Ville par JARO

4.0 star property
Hotel with a sauna, a short walk to Grande Allée

Choose dates to view prices

Photo gallery for Hôtel Palace Royal Centre-Ville par JARO

Interior detail
Interior detail
Front of property
Living area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Gym
  • Room service
The current price is P8,200
P9,758 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 18 of 18 rooms

Signature Room, 1 King bed and Sofa-bed

8.8 out of 10
Excellent
(69 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Memory foam bed
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Memory foam bed
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite with Panoramic City View, 1 King bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Memory foam bed
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(61 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(141 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - unspecified
Memory foam bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Exterior View Family Suite, 2 Queen and 1 sofa bed

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Sofa bed
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(57 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

City View Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(50 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Memory foam bed
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(52 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed, Interior

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Memory foam bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

8.8 out of 10
Excellent
(33 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(45 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Memory foam bed
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Memory foam bed
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(35 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Memory foam bed
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(47 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Memory foam bed
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
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About the neighborhood

In the entertainment district, Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a walkable area in Québec City with great shopping. Château Frontenac and Citadel of Quebec are notable landmarks, and travelers looking to shop may want to visit Grande Allée and Quartier Petit Champlain. Looking to enjoy an event or a game? See what's going on at Quebec City Convention Center or Vidéotron Centre. Guests love the hotel's location for the sightseeing.
Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Quebec City Town Hall - 8 min walk - 0.7 km
  • Château Frontenac - 12 min walk - 1.0 km
  • Quartier Petit Champlain - 12 min walk - 1.0 km
  • Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive

Restaurants

  • ‪Cabu - ‬5 min walk
  • ‪Poutineville - ‬1 min walk
  • Brûlerie St-Jean
  • ‪Bar Le Drague - ‬3 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

Upscale hotel near Château Frontenac
Located close to Quebec City Convention Center and Citadel of Quebec, Hôtel Palace Royal Centre-Ville par JARO provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Beffroi Steak House, offers breakfast, lunch, dinner, and kids' meals. Free wired internet and a business center are available to all guests.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Wedding services, luggage storage, and a banquet hall
  • A 24-hour front desk, smoke-free premises, and a gift shop
  • Guest reviews give top marks for the dining options, helpful staff, and proximity to shopping
Room features
All 234 rooms include comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, memory foam beds, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and cribs/infant beds

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal Centre-Ville par JARO have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hôtel Palace Royal Centre-Ville par JARO?

As of Aug 15, 2025, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal Centre-Ville par JARO on Sep 1, 2025 start from P 8,199.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Palace Royal Centre-Ville par JARO pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hôtel Palace Royal Centre-Ville par JARO?

Self parking is available for CAD 26 per day.

What time is check-in at Hôtel Palace Royal Centre-Ville par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Palace Royal Centre-Ville par JARO?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Palace Royal Centre-Ville par JARO located?

Located in Old Quebec, this hotel is within a 5-minute walk of Saint-Jean Street and Quebec City Convention Center. Château Frontenac and Grande Allée are also within 15 minutes. Quebec Palace Station is 9 minutes by foot.

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Hôtel Palace Royal Centre-Ville par JARO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1637 out of 3171 reviews
Rating 8 - Good. 943 out of 3171 reviews
Rating 6 - Okay. 338 out of 3171 reviews
Rating 4 - Poor. 150 out of 3171 reviews
Rating 2 - Terrible. 103 out of 3171 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shahrzad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to main attractions
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The location was nice and close to all of the places to eat, drink, and shop!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great
Stayed 3 nights in Aug 2025

6/10 Okay

Sunnie

Liked: Staff & service
It’s at a great location!
Stayed 1 night in Aug 2025

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and staff were helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at the hotel. The rooms were quiet and spacious and the buffet for breakfast was delicious. I would stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great food, great staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautifully decorated.
Stayed 3 nights in Aug 2025

10/10 Excellent

Louanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and shopping and dining. Beautiful property.
Stayed 2 nights in Aug 2025

4/10 Poor

marc

Liked: Cleanliness, staff & service
location was great,
Stayed 2 nights in Jul 2025

10/10 Excellent

CHUNXIAO

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 1 night in Jul 2025

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant at the hotel had great food at reasonable cost. Great location for visiting Old Quebec. Comfy bed.
Stayed 5 nights in Jul 2025

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff. Right nesrby the action yet quiet and comfie! Our go-to when in Quebec!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodation and service.
Stayed 6 nights in Jul 2025

10/10 Excellent

Filippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by Vieux-Québec and easily walkable
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
It was great, would stay at this hotel again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location….
Stayed 3 nights in Jul 2025

10/10 Excellent

meghan

Liked: Amenities
Great location! The indoor balconies over the pool area are a fun feature. Rooms were clean and the staff was very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shamsun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding place. Very clean and everything was available in the suite. Everything is in walking distance. My kids loved the stay here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location the taxis or buses or the gates of Old Québec was right outside the back entrance. The hotel room was clean and staff very helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location.
Stayed 4 nights in Jul 2025