Family friendly Hotels in Qiancun, Xiamen

"All the staff are very helpful and professional. The front desk team—Elaine, Spring, Eve, and Ray—went above and beyond to assist me in resolving issues with cancellation bookings at another hotel. Their support and professionalism were truly outstanding. I had a very positive experience staying at Pan Pacific Xiamen. The staff were attentive and responsive throughout my stay, and the housekeeping team was both polite and efficient. I was also pleasantly surprised when they decorated my room with birthday decorations and treated me to a slice of birthday cake. I would like to thank all the staff for making my stay so pleasant and enjoyable."

"service is good"

"It was a fantastic experience the staff were amazing especially Angela one of the managers was extremely helpful and one other manager on the dining restaurant Lake a super gentleman spoke perfect English and went beyond his efforts to accomodate any requests he definitely deserves a raise My all stay on this hotel I mast say one of the best 5star hotel that I experienced "

"Very clean hotel. Staff are friendly and helpful. Comfy bed and room is big. Appreciate their good service "

"Nice place. Everyone was very nice and helpful. Wendy at the front desk was great. Thank you "

"Firstly, the room I booked online had a picture of a bath tub but when I was not given a room with one when I checked in. I had to inform the guest services and was told that not all rooms had a bath tub. I felt cheated as your picture of the room had a bath tub. Sound proofing of the rooms were ridiculous. I was constantly awoken by sounds of people talking and doors opening and closing. I did not get a good nights rest. Service from house keeping was great. But overall the other service I felt from the staff was cold and not up to par with what branding this hotel has. "

"This is one of the most beautiful hotels we have stayed in. The lobby and restaurant area is hugged by the water with islands scattered and shrouded in fogs. Room is spacious and exquisitely decorated. Breakfast contains copious western and Chinese selections. "