Puxi hotel rooms a the Kempinski Hotels & Resorts

"Lovely central location for the Bund, Yuyu gardens and the metro for temples. It also has a reasonable gym, sauna and jacuzzi. Room sizes are large and spacious and the concierge service was excellent in sorting us a taxi to Wuzhen."

"Our corner room on the 60th floor had an amazing view. Top notch hotel with great staff. One of the best experiences that we ever had. "

"Everything was great"

"This is my third time staying at the International Hotel since returning to China, and this time I stayed for six consecutive days, gaining a deeper appreciation for the consistent and thoughtful service here. As a returning visitor, the breakfast here feels especially welcoming—whether it’s the juicy xiaolongbao, freshly made noodles, or steaming wontons, they all bring back the familiar taste of "home" from my memory. Enjoying such a breakfast every morning in the bright and cozy dining area is truly a delightful experience. Moreover, the staff at the front desk and in the lobby are always warm and professional, making every interaction reassuring. This unwavering quality of service is exactly why I choose the International Hotel time and again."

"Would have scored excellent for all, however, at buffet breakfast when one of the staff had asked if I wanted a tea, she did not come back with my tea"

"Great location, well appointed rooms, nice breakfast, warm staff and efficient robots made our stay most comfortable. Thank you"

"Club lounge was excellent. "

"A Perfect Stay at Shangri-La Shanghai — Truly Exceptional Service From the moment we arrived, everything about our stay at the Shangri-La Shanghai was simply perfect. The room was beautifully maintained and even upgraded upon check-in, offering a stunning view and the highest level of comfort. Housekeeping was incredibly attentive — they refreshed our room twice a day and always made sure everything was spotless. What touched us the most was the kindness and thoughtfulness of the staff. They went above and beyond to celebrate my birthday, preparing a lovely surprise that made the day unforgettable. Every interaction with the team was warm, professional, and genuine. My girlfriend and I felt truly cared for throughout our stay — it was one of the happiest times we’ve shared together. I can’t thank the Shangri-La team enough for their exceptional hospitality. This hotel has set a new standard for us, and we’ll definitely return on our next trip to Shanghai. ⭐⭐⭐⭐⭐"

"Excellent location, true 5 star hotel, very convenient transportation. All hotel staff are doing wonderful job, especially front desk personnel. "