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Overview of Sutera @ Mantanani Island Resort & SPA

Photo gallery

Guest reviews

4.2 / 5Very Good
9 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

What's nearby

Popular LocationMount Kinabalu National Park44 min drive

Choose dates to view prices

  • Deluxe Room, Non Smoking, Beach View

    Room amenities

    • 34 sq m
    • Beach view
    • Sleeps 3
    • 1 Double Bed
    Show more
  • Chalet, Non Smoking, Beach View

    Room amenities

    • 31 sq m
    • Beach view
    • Sleeps 3
    • 1 Double Bed
    Show more
  • Chalet Beach View without Land & Sea Transfer

    Room amenities

    • 31 sq m
    • Beach view
    • Sleeps 3
    • 1 Double Bed
    Show more
  • Deluxe Room Beach View without Land & Sea Transfer

    Room amenities

    • 34 sq m
    • Beach view
    • Sleeps 3
    • 1 Double Bed
    Show more
  • Chalet, Non Smoking, Beach View with Sea Transfer Only (Malaysia, Singapore, and Brunei Residents On

    Room amenities

    • 31 sq m
    • Beach view
    • Sleeps 3
    • 1 Double Bed
    Show more
  • Deluxe Room, Non Smoking, Beach View with Sea Transfer Only (Malaysia, Singapore & Brunei Residence)

    Room amenities

    • 34 sq m
    • Beach view
    • Sleeps 3
    • 1 Double Bed
    Show more

About this area

Pulau Mantanani Besar

Sutera @ Mantanani Island Resort & SPA is located in Pulau Mantanani Besar. Local points of interest include Mount Kinabalu National Park.

Map
Popular Location

What's nearby

  • Mount Kinabalu National Park - 44 min drive

Restaurants

  • Where to eat
  • Restaurant – Beachfront restaurant. Serves breakfast, lunch and dinner daily.

About this property

Sutera @ Mantanani Island Resort & SPA

3-star hotel with free breakfast and restaurant
This smoke-free hotel features a restaurant, tour/ticket assistance and barbecues. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a picnic area. All 28 rooms offer comforts such as pillowtop beds and pillow menus, plus room service and flat-screen TVs. Coffee makers and electric kettles are among the other amenities that guests will find. Bathrooms are shared.
Sutera @ Mantanani Island Resort & SPA offers 28 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests have access to shared bathrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Free buffet breakfast available daily 8:00 AM–10:00 AM
1 restaurant
Room service available

Things to do

Beach volleyball
Fishing
Kayaking
Snorkelling

Conveniences

No lifts

Guest services

Daily housekeeping
Front desk (limited hours)
Tour/ticket assistance

Languages spoken

Chinese
English
Malay

Outdoors

BBQ grill(s)
Dock
Outdoor furniture
Picnic area

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Ceiling fan
Pillow menu
Pillow-top mattress

Bathroom

Free toiletries
Hairdryer
Shared bathroom
Shower
Towels

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

More

Safe
Slippers

Policies

Check-in

Check-in between 2:00 PM and 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property for check-in information
For more details, please contact the property using the information on the booking confirmation
This property is accessible via boat transfer (surcharges applicable) from Rampayan Jetty (Kota Belud) at 2:30 PM to Magellan Sutera Lobby. Return boat transfer from Magellan Sutera Lobby to Rampayan Jetty (Kota Belud) will be at 7 AM.
Guests booked in a Malaysia, Singapore and Brunei Residents Only room type must present valid resident ID at check-in. The property reserves the right to amend the rate if valid proof is not provided

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding

Property payment types

Mastercard
American Express
Visa

Important information

Fees

 
    A damage deposit of MYR 100 will be collected before check-in.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Frequently asked questions

Can I cancel my reservation for free at Sutera @ Mantanani Island Resort & SPA and receive a full refund?
Yes, Sutera @ Mantanani Island Resort & SPA offers free cancellation on select room rates, because flexibility matters! Please refer to Sutera @ Mantanani Island Resort & SPA cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sutera @ Mantanani Island Resort & SPA?
As of Jun 1, 2020, prices found for a 1-night stay for 2 adults at Sutera @ Mantanani Island Resort & SPA on Jun 2, 2020 start from P6,403, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is Sutera @ Mantanani Island Resort & SPA pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 2:00 PM to 9:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11:00 AM.
Where is this property located?
Situated in Pulau Mantanani Besar, this hotel is 10.9 mi (17.6 km) from Mount Kinabalu National Park.

Guest reviews

4.2
Very Good
5 - Excellent
6
4 - Good
1
3 - Okay
1
2 - Mediocre
0
1 - Poor
1
4.2
Cleanliness
4.4
Service and Staff
4.5
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small Paradise, Big Soul

Why merely disembark day-trip speed boats for a rushed photo-shoot of Pulau Mantanani Besar’s marine protected coral reef island? Instead, indulge at your own pace on white sandy beachfront chalets like pampered VIP guests. Savior Mantanani’s teal blue aquatic splendor by basking in comfort while feasting on four tasty meals a day. That was exactly what my partner and I embarked on for six whole days. We cherished every moment of our time here. The only regret was not staying longer. We departed with watery eye melancholy as our speedboat sailed off. Looking backwards, the collective smiles of the attentive food & beverage team lingered in our hearts as our paradise island shrunk into the distance. Our final verdict: Mantanani Island was even more spectacular in person than the photogenic postcard pictures. This thanks in part to the wonderful individuals immersed in Sutera’s cheerful hospitality culture. ‘Small paradise, big soul’ sums up our experience here.

Stayed 4 nights in Dec 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary ruined

Cancelled last minute due to weather condition and forcefully shoved us to another hotel (Sutera Magellan) under their group. Literally waited nearly five hours trying to reach management while the Magellan front desk was extremely unhelpful and just put up a "not our fault" attitude and Mantanani wouldn't answer a single call. Only positive experience was that the hotels.com representative was willing to help us book another hotel and refund us the difference while I am still waiting for this hotel group to process my refund for the cancellation on transportation (which they say will take 2 working weeks, while they happily took my cash and booked the transportation within 30 minutes) and the manager's email is unreachable for some reason.

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic hotel. Room and bed were very comfortable. Included in plan was excellent breakfast, lunch, afternoon tea and dinner...all very good quality. Also included were snorkeling trips. We stayed 2 nights but given the distance getting there one more night would have been perfect.

Stayed 2 nights in May 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

quality of service

excellent

Stayed 2 nights in May 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

staff were an absolute delight, from the reception to the boat men, we felt welcomed and taken cared of. The rooms however were a little old but the view, the food and hospitality made up for it.

Stayed 2 nights in Apr 2019