Verified
4/10 Poor
Verified traveler
Feb 13, 2021
Disliked: Staff & service, property conditions & facilities
Verified traveler
Stayed 1 night in Feb 2021
Hotel Bigu
2.5 star property
Travelers find quiet moments at the garden and library of Hotel Bigu, while creating lasting beach memories on the sands of Zicatela Beach
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Photo gallery for Hotel Bigu
Hotel Bigu offers a peaceful retreat near the bay with thoughtful amenities. Relax in the garden, browse the library, or watch kids splash in the pool. Practical conveniences include luggage storage, tour assistance, and WiFi in all rooms.
Reviews
7.07.0 out of 10
Good
Popular amenities
- Pool
- Pet friendly
- Free WiFi
- Air conditioning
- Housekeeping
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Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 33 lbs per pet
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
- Pet deposit: MXN 1000 per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does Hotel Bigu have a pool?
Yes, this property has a children's pool. Pool access is from 9:00 AM–7:00 PM.
Is Hotel Bigu pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 1000 per stay. Service animals are exempt from fees.
How much is parking?
This property doesn't offer parking.
What time is check-in at Hotel Bigu?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Bigu?
Check-out is at noon.
Where is Hotel Bigu located?
Located in Central Zicatela, this hotel is within a 10-minute walk of Zicatela Beach and Zicatela Market. Marinero Beach and Commercial Walkway are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.0
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Alessandro
Jan 8, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel a due passi dalla spiaggia
Ottimo hotel, pulito, comodo a due passi dalla spiaggia.
Personale gentilissimo e disponobilissimo.
Alessandro
Stayed 1 night in Jan 2021