Does Caracol Plaza have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–9 PM.

Is Caracol Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Caracol Plaza?

Self parking is free at this property.

What time is check-in at Caracol Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is Caracol Plaza located?

Located in Reforma, this beach hotel is within a 10-minute walk of Commercial Walkway, Principal Beach, and Zicatela Beach. Marinero Beach and Puerto Angelito Beach are also within 1 mi (2 km).

Caracol Plaza Reviews, Deals & Photos 2025

10/10 Excellent

Hector J

Jul 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Muy bonito lugar, todos muy amigables, nos gusto mucho el lugar, y la locacion

Stayed 8 nights in Jun 2025

8/10 Good

Rodrigo

Sep 21, 2025

Liked: Cleanliness, staff & service, amenities

Nos encantó la vista, el aire acondicionado de los cuartos y la alberca tan grande. No me gustó que ya se ven un poco viejas las instalaciones y no les han dado mantenimiento aunque tengan una ubicación privilegiada.

Stayed 1 night in Aug 2025

10/10 Excellent

Miriam

Aug 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente servicio

Stayed 3 nights in Aug 2025

8/10 Good

Frida María Castillo

Jul 25, 2025

Liked: Cleanliness

Estuvo muy padre la estancia solo que no esta a pie de playa y los equipos de gym son algo viejos por lo demas todo bien buen lugar para relax

Stayed 3 nights in Jul 2025

8/10 Good

Fabiola

Jun 18, 2025

Liked: Cleanliness, amenities

Service was good. Rooms were decent. Really nice place to stay at close to the beach.

Stayed 2 nights in May 2025

8/10 Good

Miguel Angel

May 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es agradable y están cerca algunos restaurantes y la playa

Stayed 3 nights in Apr 2025

8/10 Good

Rosa

Aug 20, 2025

Liked: Cleanliness, property conditions & facilities

Esta bien el lugar en el comedor te atienden super bien solo que cuando llegas hay una srita que no te atiende bien te responde de malas y al final te dice de mi parte es todo y te quedas como de watts y te las arreglas para buscar tu habitación te lo dice como si conocieras el lugar.

Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Mar 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente vista y comida

Stayed 3 nights in Feb 2025

10/10 Excellent

Alejandra

Mar 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

excelente las habitaciones, limpieza, el area de alberca muy bonita

Stayed 1 night in Mar 2025

10/10 Excellent

Javieer

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es un lugar bonito y tranquilo, alberca para niños y otra para adultos de buen tamaño, habitaciones limpias, en general un lugar comodo.

Stayed 2 nights in Apr 2025

10/10 Excellent

Eduardo

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente lugar y la atención muy buena en todos los servicios del hotel , alberca , hotel , restaurant y bar muy bien

Stayed 2 nights in Mar 2025

8/10 Good

Luis

Aug 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

La vista. Pero son muy rígidos con los horarios

Stayed 2 nights in Jul 2025

2/10 Terrible

Nayeli

Aug 29, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Instalaciones super viejas, muy mal cuidado, nos salieron cucarachas hasta en la cama. Nos toco justo abajo del restaurante y hacian mucho ruido. Nos cambiaron de habitación y también salieron cucarachas. Fatal.

Stayed 4 nights in Aug 2025

6/10 Okay

Evangelina

Jun 15, 2025

Disliked: Property conditions & facilities

La ubicación es muy buena, todo queda cerca. Esta un tanto deteriorado, el horario de la alberca super bien aunque no vi que la limpiaran. Muy bonita vista desde el restaurante aunque el sazon de la comida deja a deber.

Stayed 7 nights in Jun 2025

6/10 Okay

Maria fernanda

Aug 6, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Las instalaciones bien, aunque el personal que estaba a nuestra llegada nos dio un trado despota. La alberca se encontraba sucia y era por la mañana

Stayed 2 nights in Aug 2025

10/10 Excellent

Adriana

May 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

ES LIMPIO, LA COMIDA RICA, ATENTOS CASI TODOS, SALVO UNA CHICA EN RECEPCIÓN; SOLO LA CAMA NO ES TAN COMODA.

Stayed 2 nights in Apr 2025

4/10 Poor

Nike

Aug 13, 2025

Liked: Cleanliness

Disliked: Staff & service

Me asignaron habitación, en donde la cocina del restaurante quedaba arriba en mi techo. Desde las 6:30am ya me fue imposible dormir😡😡

Stayed 1 night in Aug 2025

10/10 Excellent

Francisco Jesús Gordo

Feb 2, 2025

I love this place

Stayed 2 nights in Jan 2025

10/10 Excellent

Maria A.

Apr 25, 2025

Liked: Amenities, property conditions & facilities

Good and nice

Stayed 1 night in Apr 2025

10/10 Excellent

Alfredo

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Stayed 1 night in Apr 2025

6/10 Okay

Victoria

Aug 18, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Super basic. Expensive. Need updating. Nickel and dimed for everything. Def won’t ever return.

Stayed 7 nights in Aug 2025

10/10 Excellent

Carlos

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very beautiful and in the middle of town

Stayed 3 nights in Mar 2025

6/10 Okay

Juan

Jun 3, 2025

Liked: Staff & service

Had a nice pool , rooms are old , no phone on the rooms for customer service front desk, overall for a quick stay is ok.

Stayed 1 night in Jun 2025

6/10 Okay

Mario Alberto

Aug 15, 2025

Liked: Property conditions & facilities

Cuando llegué no estaba limpias nuestras habitaciones y tardaron en darme una nueva o limpiar la que tenía y eso que llegué después de la hora de check in

Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Jan 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Muy bonito cerca del corredor turístico fácil acceso hermosa vista al mar

Stayed 1 night in Jan 2025

Caracol Plaza

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