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"Room is clean & spacious, comfortable bedding"

"Check in was available ahead of time. Staff made everything possible to please their guests."

"Breakfast was very good lots of choice, the room was very clean and freshly towels,"

"Clean, roomy, great services. Right smack in Bukit Bintang and across from Pavilion Mall is a huge plus. Very convenient. We didn't pay for the breakfast buffet (Capitol Cafe near by got many breakfast options, cheaper than the buffet cost). Elevator delays sometime created headaches (which is odd, there are six available...). Overall, no issues for our 3 night stay. "

"Best hotel in KL I stayed so far. Pool was big, service great. Gym was in unbelievable for a hotel . "

"yes"

"The staff were always very helpful. Although I thought the breakfast as expensive. Unless you went around and around again "

"Customer service is excellent. Very warm, accommodating and friendly. Room is perfect and spotless. Will make sure to only be staying at Hyatt each time we travel on Holidays or on special occasions. "

"Perfect clean room, very good breakfast, staff was extremely helpful. Room is very technologically advanced. Although the washbasin outside the washroom was a little bit inconvenient but overall the experience was great"