Priory Hotels

"Clean modern rooms, courteous staff, the pool and the beach is amazing and very kid friendly "

"The staff were the absolute best part of this trip! Travis with guest experience was the absolute best, but I have to say they were all great and amazing. I would come back for that reason. I wish there were more restaurants and bars open but I know it will get better in the future as I just went when they just opened. I would definitely go back. Food and beach and the pool were all amazing "

"We had a great time during our stay at Couples Tower Isle. The beach is quiet, the pools are sparkling, and the staff go out of their way to help. The food is by far the best we’ve ever had at an all inclusive resort. The only sticking point was our room - partly our fault because we asked if we could have a room with a tub. We were given a room with a standard bath tub, not a jacuzzi tub. The room was small, dated, and unfortunately the people in the room below smoked on their balcony. On our last night we had to change rooms because the ac unit started emitting noxious fumes. The room we were moved to was spacious and much better situated. Take it from us, unless you want a jacuzzi tub, stick to a room with a shower. Note - it’s a two hour drive to the resort from Montego Bay."

"Breakfast was delicious, friendly staff and clean property, perfect location"

"I didn’t take any of the breakfast. The facet has no hot water, not much amenities in the suite."

"Spa was amazing! Staff was excellent! "

"Great place for all ages "

"My family and I had a great time here. It is much smaller than I’m used to but the kindness and smiles from everyone who worked there certainly made up for that. The service staff went above and beyond everyday and always had a smile to give. The food was great and we enjoyed sampling some Jamaican food. The jerk chicken and hand breaded onion rings were enjoyed daily by us. We would certainly return if we come back to Runaway Bay in the future! "

"If I could give this “whatever this is” a negative-star rating I’d obliged. 1. Terrible Customer Service. Front desk clerk lacks professionalism and courtesy, they forget people are paying for a service and experience not your baggage from home. 2. You pay a hefty some for a wedding at the venue and they can’t accommodate a late check out, I had to get an Airbnb nearby for my wife to get ready for our wedding. 3. We decided to get their Breakfast, they up-charge fried dumpling when you want a get it in place of toast with a omelette absolutely ridiculous. 4. Cleaners come knocking on your door if you go a min over your checkout time. Absolutely mind-boggling. 5. Place is old and run down. Don’t waste your money, you can get some views with better quality and customer service don’t waste you or your family’s time. "