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Sago Palm Hotel

4.5 star property
Luxury hotel with bars and a 24-hour fitness center

Choose dates to view prices

Sago Palm Hotel creates a luxurious retreat in the heart of the city. Travelers can relax by the pool with a drink, book spa treatments including manicures, or dine at York Tavern for all three daily meals. The attentive staff consistently earns praise from guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Signature Suite

Premium bedding, in-room safe, individually furnished, desk

Signature Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
LED TV
3 bedrooms
Premium bedding
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Twin Twin

Premium bedding, in-room safe, individually furnished, desk

Main Twin Twin

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
LED TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Main Deluxe Queen Junior Suite

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe Queen Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
LED TV
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
54 Main St, Ocho Rios

What's nearby

  • Ocho Rios Craft Market - 3 min walk - 0.3 km
  • Ocho Rios Clock Tower - 3 min walk - 0.3 km
  • Turtle Beach - 6 min walk - 0.5 km
  • Turtle River Park - 7 min walk - 0.6 km
  • Mahogany Beach - 20 min walk - 1.7 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪Moon Palace Loud bar - ‬5 min walk
  • ‪Mother`s - ‬3 min walk
  • ‪Mongoose Jamaica - ‬1 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk

About this property

Sago Palm Hotel

Luxury hotel near Jamaica Beaches
Located close to Turtle Beach, Sago Palm Hotel provides a poolside bar, dry cleaning/laundry services, and 2 bars. Treat yourself to spa services, such as a body wrap, a body treatment, or a manicure/pedicure. The on-site restaurant, York Tavern, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), concierge services, and meeting rooms
  • Wedding services, a 24-hour front desk, and outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Tubs or showers, hair dryers, and shampoo
  • 50-inch LED TVs with premium channels
  • Wardrobes/closets, a personal chef, and daily housekeeping

Similar properties

4 outdoor pools, sun loungers, lifeguards on site
Moon Palace Jamaica – All Inclusive
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.2 out of 10, Very Good, 1,842 reviews
The price is P20,546
P22,836 total
includes taxes & fees
Dec 2 - Dec 3
Moon Palace Jamaica – All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (2,000 square feet of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 17 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sago Palm Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sago Palm Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sago Palm Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Sago Palm Hotel?

Check-out is at 11:00 AM.

Where is Sago Palm Hotel located?

Located in the heart of Ocho Rios, this luxury hotel is within a 10-minute walk of Ocho Rios Craft Market, Jamaica Beaches, and Turtle Beach. Dunn's River Falls is 2.6 mi (4.2 km) away.

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Reviews

Sago Palm Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 122 out of 188 reviews
Rating 8 - Good. 43 out of 188 reviews
Rating 6 - Okay. 13 out of 188 reviews
Rating 4 - Poor. 3 out of 188 reviews
Rating 2 - Terrible. 7 out of 188 reviews

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I had a great experience from check in to check out. Will be visiting again in the future.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberlyn

Liked: Cleanliness, amenities, property conditions & facilities
Small but cozy, staff was exceptional and the restaurant was a delight. Worth every penny.
Stayed 4 nights in Oct 2025

10/10 Excellent

Karlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, making us feel very welcome from the moment we arrived. Place is always clean and tidy. Breakfast is also on point. Once again Amazing stay.
Stayed 3 nights in Oct 2025

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. I just wish the room wasn’t so small and there were more breakfast options
Stayed 4 nights in Oct 2025

8/10 Good

Moya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice clean hotel on the main strip. Breakfast was delicious. The price was a bit high for the week but it was during the emancipation holiday.
Stayed 7 nights in Aug 2025

10/10 Excellent

Kenrick

Liked: Cleanliness, staff & service, property conditions & facilities
Property well kept. Great staff
Stayed 2 nights in Aug 2025

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
The hotel served the purpose of what we needed, which was a place to stay on our drive through Jamaica. It is in a busy area of town and pretty noisy at night. Limited food options nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Karlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern space, friendly efficient staff/management, comfortable and clean rooms, satisfying dining experience, and a convenient location. Highly recommended.
Stayed 11 nights in Jul 2025

10/10 Excellent

Glenice

Liked: Staff & service, property conditions & facilities
Booked for a last minute night's stay and ended up doing 2 nights. Nice hotel in the town of Ochi. Friendly staff, breakfast was excellent. It's in walking distance of the craft market and a variety of stores and restaurants. ❤️❤️
Stayed 1 night in Jul 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jul 2025

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and renovated.
Stayed 3 nights in May 2025

6/10 Okay

Shavaniese

Liked: Staff & service, property conditions & facilities
Limited parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cargill ST PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has excellent customer service. The rooms were in good condition. Also the breakfast from the restaurant was very good.
Stayed 5 nights in Apr 2025

8/10 Good

Cecil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most things about the property, the room was nice, however I booked a junior suite to accommodate 4 adults but it would have been more comfortable for 2 adults and 2 children because the space was a bit cramped. The food was quite good and the staff was quite friendly and professional. the hotel gave a nice comfortable feel overall. I think a game room with a pool table and a dart board etc, a TV etc would enhance the experience in my opinion. The pool is nice but it is untiled and the pool area needs more shade from the sun. Overall I was pleased with the experience and I would definately stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern boutique hotel nestled in the heart of Ocho Rios. Facility was clean and well kept. Room and bed were very comfortable. Staff were courteous and friendly. Jamaican breakfast was delicious.
Stayed 1 night in Mar 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse and I, really enjoyed our stay, Food was Superb, location was great and convenient. Will definitely visit again.
Stayed 4 nights in Apr 2024

8/10 Good

Sybil Y

Liked: Property conditions & facilities
I love the security.
Stayed 2 nights in Feb 2025

10/10 Excellent

Twana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went over and beyond!!!! Excellent service!
Stayed 4 nights in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and staff. There isn't an elevator but the flight of stairs isn't bad.
Stayed 1 night in Oct 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. The property is impeccable clean, and the staff are genuinely friendly. They ensure that your stay is pleasurable
Stayed 3 nights in Mar 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Boutique Hotel

I had the absolute pleasure of staying at this beautiful boutique hotel in Jamaica, and I can confidently say it exceeded all expectations. From the moment I arrived, the staff made me feel incredibly welcomed every single person I interacted with was warm, friendly, and genuinely helpful. Their hospitality truly made the experience feel like a home away from home. The food was another highlight of my stay every meal was fresh, flavorful, and clearly made with love. Knowing that the hotel partners with local farmers to source fresh, sustainable produce only made each bite more meaningful. It’s a wonderful feeling to support a place that supports its community in such a thoughtful way. As a Black/Jamaican owned hotel, this place also carries a deep sense of pride and authenticity that you can feel in everything from the decor to the service. I’m so glad I chose to stay here and will absolutely be returning on my next visit to Jamaica. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was impeccable, room absolutely beautiful, staff was very friendly & helpful. Food menu was very limited, no local “niceties” offered like fresh fruit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Randy George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time staying at Sago Palm Hotel, friendly staff members. Shout-out the chef and waitress for holding it down with the breakfast. Service was 10/10.
Stayed 5 nights in Jun 2024

10/10 Excellent

Casene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Jul 2024