Preston Capes Hotels

"All the staff were so friendly and helpful "

"Friendly staff, clean hotel, comfy beds and amazing shower "

"Long black hair in the bathroom sink and shower, room carpet was filthy."

"Gym / Spa not included. Bed was lumpy. Lounge music at dinner was too loud and had adverts. No PAT testing undertaken on any appliances in room, some emergency lights were requiring servicing. Dinner was ok - steak swimming in blood, broccoli had salt added, and skin on fries were no skin on as well as solid overly salted. "

"Its a nice hotel, but the room where we stayed had diety bed sheets some part had blood spots or wine couldnt tell. but overall it was okay "

"The room they gave me was like something out of the 70’s. Heating didn’t work which they knew as there was already an oil filled radiator in the room. Had to ask for another as the room was so cold. No change of room offered at reception. Bathroom sink would not drain and I was left with what is in the photo. Still hadn’t rained when I checked out 3 hours later. Don’t stay here if this is how they treat paying customers. "

"Nice clean hotel throughout. Plenty of onsite parking. Friendly welcome. Clean comfy room. Food was good at both the evening meal and breakfast. "

"Was so lovely and relaxing, beautiful area, loved our stay thank you "

"No Hot water on the first evening was told by the male receptionist that they would 'do something for me' but nothing appeared and then told they will get it fixed, Rang that evening as still no hot water and was told to let it run for 5 minutes but still nothing. final morning lovely hot water, no apology until I told the receptionist how frustrating it was. Room I stayed in had multiple issues including the mess on the ceiling, a broken slat in the radiator cover and a broken cover for the plughole in the shower that is quite a trip hazard"