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Hotel Universal

2.0 star property
Hotel with a bar, steps from Porto Historic Center

Choose dates to view prices

Photo gallery for Hotel Universal

In-room safe, free WiFi, bed sheets, wheelchair access
In-room safe, free WiFi, bed sheets, wheelchair access
Daily buffet breakfast (EUR 10 per person)
Bar (on property)
Reception
Hotel Universal offers warm hospitality and modern comforts in central Porto. Enjoy coffee at the on-site cafe before exploring nearby attractions like Livraria Lello. The staff is praised for arranging tour tickets and car rentals with genuine enthusiasm.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Triple Room, 3 Twin Beds

In-room safe, free WiFi, bed sheets, wheelchair access

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hair dryer
Deep soaking bathtub
Cable channels
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

In-room safe, free WiFi, bed sheets, wheelchair access

Standard Double Room, 1 Double Bed, City View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hair dryer
Deep soaking bathtub
Cable channels
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Double or 2 Twin Beds

In-room safe, free WiFi, bed sheets, wheelchair access

Superior Double or Twin Room, 1 Double or 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
TV
Renovated in 2015
Rainfall showerhead
Private bathroom
Hair dryer
Jetted bathtub
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

In-room safe, free WiFi, bed sheets, wheelchair access

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
TV
Deep soaking bathtub
Private bathroom
Hair dryer
Cable channels
In-room safe
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Standard Handicap Facilities

Bathroom

Twin Standard Handicap Facilities

Highlights

Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
Cable channels
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room, 3 Twin Beds

In-room safe, free WiFi, bed sheets, wheelchair access

Superior Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
Cable channels
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, free WiFi, bed sheets, wheelchair access

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hair dryer
Deep soaking bathtub
Cable channels
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Centro / Baixa, a neighborhood in Porto, Hotel Universal is in the entertainment district and near a metro station. Livraria Lello and Norte Shopping are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Espinho Beach. Looking to enjoy an event or a game while in town? See what's happening at Alfandega Congress Center or Crystal Palace Gardens.
Visit our Porto travel guideOpens in a new window
Map
Avenida Aliados 38, 1st Floor, Porto, 4000-064

What's nearby

  • Porto City Hall - 5 min walk - 0.5 km
  • Livraria Lello - 7 min walk - 0.6 km
  • Porto Cathedral - 7 min walk - 0.6 km
  • Porto Historic Center - 8 min walk - 0.7 km
  • Ribeira Square - 10 min walk - 0.9 km

Getting around

  • Av. Aliados Stop - 1 min walk
  • São Bento Station - 3 min walk
  • Porto Airport (OPO) - 32 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Astória Cafe - ‬2 min walk
  • ‪Hard Rock Café - ‬2 min walk
  • ‪Nola Kitchen - ‬2 min walk
  • ‪Estambul Döner Kebap & Pizza - ‬1 min walk

About this property

Hotel Universal

Hotel near Ribeira Square
Close to Porto Historic Center and Livraria Lello, Hotel Universal provides a coffee shop/cafe, a bar, and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Coffee/tea in the lobby, multilingual staff, and a 24-hour front desk
  • Tour/ticket assistance, an elevator, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Universal have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Heating, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 20 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1930
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 25 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: EUR 20 per night (3281 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel Universal Porto
Universal Hotel
Universal Porto
Hotel Universal Hotel
Hotel Universal Porto
Hotel Universal Hotel Porto

Frequently asked questions

Is Hotel Universal pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Universal?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Universal?

Check-out is at 11:30 AM. Late check-out is available for EUR 10 (subject to availability).

Does Hotel Universal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Hotel Universal located?

Located in Centro / Baixa, this hotel is steps from Aliados Square and Porto Historic Center. Livraria Lello and Porto Cathedral are also within 10 minutes. Av. Aliados Stop and Aliados Station are within a 2-minute walk.

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Reviews

Hotel Universal Reviews

7.8

Good

8.2

Cleanliness

9.2

Location

8.2

Staff & service

8.0

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 137 out of 527 reviews
Rating 8 - Good. 226 out of 527 reviews
Rating 6 - Okay. 120 out of 527 reviews
Rating 4 - Poor. 32 out of 527 reviews
Rating 2 - Terrible. 12 out of 527 reviews

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cute older hôtel in a great central location very nice staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Tout étais parfait
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable in the city center
Stayed 2 nights in Sep 2025

10/10 Excellent

Marleny De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, the staff very attentive, and the breakfast is standard. My only observation is that you have to climb one floor of stairs to reach reception, and then there's an elevator to get to the rooms.
Stayed 3 nights in Sep 2025

6/10 Okay

Rei

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like the area, just 3 minutes to walk to the City Hall and other travel spots. The hotel was clean, but there were no trash cans or a kettle.
Stayed 5 nights in Sep 2025

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel deserves more stars than 5. super accessible to downtown porto. the staff was super great! we only stay 3.5 days and we wished we stayed longer. everything that you want to see is just as you step outside the hotel. we included the breakfast and it was great. if we go back to port, we for sure will stay here again
Stayed 3 nights in Aug 2025

6/10 Okay

Moe

Liked: Staff & service
Thank you.
Stayed 3 nights in Aug 2025

6/10 Okay

Gennadiy

Liked: Property conditions & facilities
Disliked: Amenities
Good hotel for the value
Stayed 1 night in May 2025

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour et accueil Hôtel très bien situé en centre ville
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 퍼포먼스가 굿

시내중심에 위치에 있어서 교통편이 무척 편리했습니다. 주위에는 식당 볼거리 등이 많아 좋았고 또한 약간 오래된 시설이지만 청결하고 친절해서 좋았습니다. 가격대비 퍼포먼스가 굿입니다.
Stayed 5 nights in May 2025

10/10 Excellent

WAH FAI

Liked: Amenities, property conditions & facilities
Good service , safe and quiet .
Stayed 3 nights in May 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
It is with in walking distance to everything
Stayed 3 nights in May 2025

10/10 Excellent

AUDIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place and very friendly staff, breakfast was fair (you get what you paid) very walkable to main attractions and lot of restaurants around there. Definitely recommend this place.
Stayed 3 nights in Mar 2025

10/10 Excellent

FILIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

séjour Porto

Nous avons passé un excellent séjour, très bien situé, très calme, très propre et d'un accueil chaleureux et professionnel. je recommande vivement.
Stayed 2 nights in Apr 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location most place i can walking within 10 minutes and most implo
Stayed 2 nights in May 2025

8/10 Good

thierri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hôtel

Very good situation in the city
Stayed 3 nights in Apr 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location... friendly staff...clean. parking only a block away not bad at all!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mélodie

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien situé. Chambre petite mais tres fonctionnelle. Je recommande
Stayed 3 nights in May 2025

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, helped my family a lot during the Portugal power outrage time. The hotel location is beside the Imperial McDonald. Lots of food options around the area. After 2 nights, my family took the Bus 601 to the airport.
Stayed 2 nights in Apr 2025

6/10 Okay

Randy

Liked: Cleanliness, property conditions & facilities
Bed was horrible
Stayed 4 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely renovated. A surprise after entering!
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, amazing staff

Can’t say enough about the location of this place! Right where you need to be to walk to almost all the main sites and attractions. Very friendly service! Nice, clean rooms. Would definitely go back and recommend. One down side - very small elevator and lots of stairs. You need walk up a large flight of stairs to even reach the elevator.
Stayed 2 nights in May 2025

4/10 Poor

Maria Marta

Disliked: Amenities, property conditions & facilities
Muy mal para personas mayores en general no nos gustó mucho lo único fue su ubicación pero las habitaciones incómodas y viejas .
Stayed 1 night in May 2025

4/10 Poor

Claudia Eleonora

Liked: Staff & service
Disliked: Property conditions & facilities
Il principale pregio di questo hotel è la posizione. Per il resto l'interno della camera era vecchio
Stayed 2 nights in Mar 2025

8/10 Good

Yau Wai Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 2 nights in Mar 2025