Portela Hotels

"Excellent clean hotel"

"Great location. "

"The young ladies at check in were pleasant and helpful. The hotel is on a very busy tight street with no place to stop near the entrance for luggage drop off. And there is no parking. Town parking lots available (5-7 minute walk away)after supper but before that difficult to find parking. We booked the castle view room and seemed clean enough at first glance but very basic. I first noticed the ants while in the bathroom. We had our luggage up on a stand but open, the next morning our suitcases were crawling with ants. Bed was not comfortable."

"Great!!"

"Wonderful hotel in a perfect location. Very central, but extremely quiet. Parking right outside the hotel front door is a plus, and accomodates all sizes of cars. Excellent breakfast, and the automated coffee machine has decaf selections, too! The hotel is literally surrounded by the river, and there are senches to enjoy peaceful time outside. The staff is excellent and helps make tge stay exceptional. Would stay here again."

"Hotel in general "

"No Internet and landline for days, the hotel gate was brocken and was blocked by heavy road blocks that costumers had to drag to get inside the hotel premises. Lots of non workings issues. Will not stay again. "

"Staff went above and beyond on my needs! Service was exceptional and hotel very comfortable. 5 stars to the staff! "

"Truly amazing. No other words: Breakfast- good Clean and tidy - good Quiet - good Bed - mattress needs to be a bit more softer but ok"