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Crystal Palace Hotel

Property class: 2.5

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You can look forward to dry cleaning/laundry services, a fireplace in the lobby, and an outdoor entertainment area at Crystal Palace Hotel. Guests can connect to free in-room WiFi.

Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double or Twin Room

Hypo-allergenic bedding available, in-room safe, blackout drapes

Comfort Double or Twin Room

  • Harbor view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Triple Room

Hypo-allergenic bedding available, in-room safe, blackout drapes

Premium Triple Room

  • Harbor view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room

Living area

Family Room

  • Lagoon view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Elite Double or Twin Room

Hypo-allergenic bedding available, in-room safe, blackout drapes

Elite Double or Twin Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi
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About the neighborhood

Port Vila is home to Crystal Palace Hotel. 83 Islands Distillery and Port Vila Golf Country Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Tana Russet Plaza and House of Handicrafts. Visit our Port Vila travel guide
Map
Kumul Highway, Port Vila, Shefa

What's nearby

  • A vibrant market with colorful textiles, bags, and jewelry displayed on tables and hanging from racks.
    Port Vila Market
    17 min walk - 1.5 km
  • Tana Russet Plaza
    1 min walk - 0.1 km
  • Nambawan Market & Café
    11 min walk - 1.0 km
  • Lookout Point
    13 min walk - 1.1 km
  • Independence Park
    16 min walk - 1.4 km

Getting around

  • Port Vila Airport (VLI)
    9 min drive

Restaurants

  • Waterfall
    5 min walk
  • Nambawan Café & Bar
    1 min drive
  • Grace Cafe
    9 min walk
  • The Beach Bar
    8 min drive
  • Stone Grill
    4 min walk

About this property

Crystal Palace Hotel

  • Property highlights
  • At Crystal Palace Hotel, you can look forward to dry cleaning/laundry services, a fireplace in the lobby, and an outdoor entertainment area. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Multilingual staff, smoke-free premises, and concierge services
    • A reception hall and a 24-hour front desk
  • Room features
  • All guestrooms at Crystal Palace Hotel have thoughtful touches such as bathrobes, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with hydromassage showers and children's robes
    • Kitchens, CD players, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 steps to reach entrance
  • Handrails in stairways (31 inches high)
  • No elevator
  • Thin carpet in room

More

  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • CD player

Food and drink

  • Kitchen

More

  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 3000.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Crystal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Crystal Palace Hotel?

Check-out is at 11:00 AM.

Where is Crystal Palace Hotel located?

Situated in Port Vila, this hotel is within a 10-minute walk of Tana Russet Plaza, Georges Pompidou Building, and Sacré Coeur Cathedral. Chinatown and Porte du Ciel are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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